What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2634 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 634 reviews since 05/01/2017

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4.6

Based on 734 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

1 ★

2 ★

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5 ★

Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

210 reviews mention delivery, with 80% positive feedback.

"All was delivered well to our little island in Greece and in time as planned. No issues at all! We will order again!"

"Very good prices, a wide selection of wines, transparent auctions, speedy delivery and very clean and professional packaging."

"Very Good, and pain free delivery."

Digital experience

57 reviews mention the digital experience, with 88% positive feedback.

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

"The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary…"

"Great platform, lots of choices, good price point plus the insights on the wines and vintages is one of a kind"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

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5 ★

Mehra A.
19 Aug 2026
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Accurate presentation of the bottles, and the bottles are well packaged for delivery. I have been a regular customer for more than 2 years.
Experience from: 26 Jun 2026
Yu S.
19 Aug 2026
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very good
Experience from: 3 Jun 2026
Maly R.
19 Aug 2026
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Multiple times have i ordered items from auctions to regular idealwine stock. Always without any problems. Fast delivery, secure packaging, A
Experience from: 1 Jul 2026
Martin Z.
19 Aug 2026
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Very good, great service, I would recommend.
Experience from: 13 Jul 2026
Myung M.
19 Aug 2026
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The delivery was quick and right on time. The staff member Jojo from Hongkong and headquaters in Paris were very efficient. They do care for clients' need. Thank you.
Experience from: 26 Jun 2026
V. P.
19 Aug 2026
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Assistenza precisa, consegna puntuale, package perfetto
Experience from: 29 Jun 2026
Ratzel P.
19 Aug 2026
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perfect
Experience from: 2 Jul 2026
Rossi P.
18 Aug 2026
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Sono sempre rimasto soddisfatto di idealwine, tranne in un occasione. Mi sono aggiudicato l'asta per un sassicaia dell'83 e nelle descrizioni non era riportato che il tappo era gravemente danneggiato. L'ho fatto presente al servizio clienti e mi è stato fatto un buono di € 20. Mi aspettavo qualcosa di sostanzioso su una spesa finale di qasi 300 € e visto che sono cliente da tanti anni e con ottimi acquisti
Experience from: 21 Jul 2026
Kjelmann M.
18 Aug 2026
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Great auction house and very good app. Packing of wine for shipment abroad is not great and a little to expensive.
Experience from: 22 Jul 2026
Domeniconi F.
18 Aug 2026
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Après quelques épisodes peu plaisants dûs principalement au prestataire logistique (UPS), je dois dire qu'Idealwine ont été sérieux et fiables. Dans l'ensemble une entreprise sur qui on peut compter et chez qui je continue de commanders
Experience from: 22 Jun 2026
Seco rasilla R.
18 Aug 2026
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Excellent
Experience from: 22 Jun 2026
Cooper K.
18 Aug 2026
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Prompt delivery, excellent packaging, wines all in perfect condition
Experience from: 22 Jun 2026
Engels M.
14 Aug 2026
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The largest selection on line and some great offers
Experience from: 21 Jul 2026
Hackländer A.
14 Aug 2026
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Great packaging and the wine arived in great condition and tasted equally so great. Not much more I can ask for when buying wine online. Thank you
Experience from: 22 Jul 2026
Twelftree M.
14 Aug 2026
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Brilliant Service as I have come to expect
Experience from: 20 Jul 2026
Pokhodun P.
14 Aug 2026
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The best part is that the auction bottles are checked by the iDealwine team, so I’m bidding with confidence. Possibility to keep bottles for combined shipments.User friendly UI. Incredible service!
Experience from: 21 Jul 2026
Lippolis F.
14 Aug 2026
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Amazing as usual
Experience from: 21 Jul 2026
Leduc P.
14 Aug 2026
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Don’t change anything, your sevice is perfection.
Experience from: 21 Jul 2026
Corman R.
14 Aug 2026
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Envoi très pro comme toujours
Experience from: 22 Jul 2026
Matthias S.
14 Aug 2026
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For me, the most important aspect is the transparent pricing for every offer. Other platforms don't provide this level of cost transparency. All the other services have also been very professional. However, I have to admit that I've only placed three orders so far.
Experience from: 22 Jul 2026