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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
28 Aug 2022
Verified reviewBrilliant service.delivered next day
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A. A.
27 Aug 2022
Verified reviewEasy to find easy to order and quick delivery
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A. A.
27 Aug 2022
Verified reviewAlways deliver as expected!
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A. A.
27 Aug 2022
Verified reviewLove the product love the quick and informative delivery!
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A. A.
27 Aug 2022
Verified reviewThey leak slightly when my mother wears them
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A. A.
26 Aug 2022
Verified reviewEasy to order, quick delivery, good value.
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A. A.
24 Aug 2022
Verified reviewSite very intuitive and relatively easy to use. Delivery within 24 hours (on what was scheduled as up to 5 days) was amazing and much appreciated.
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A. A.
18 Aug 2022
Verified reviewGreat customer service and super fast delivery.
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A. A.
18 Aug 2022
Verified reviewEasy ordering process and speedy delivery.
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A. A.
18 Aug 2022
Verified reviewEfficient service and pads
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A. A.
16 Aug 2022
Verified reviewQuick delivery and great customer service. Thank you!
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A. A.
16 Aug 2022
Verified reviewEasy to navigate website and delivery is swift.
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A. A.
13 Aug 2022
Verified reviewGreat quick service thanks
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A. A.
13 Aug 2022
Verified reviewGood easy web site, prompt delivery.
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A. A.
12 Aug 2022
Verified reviewWell described product. Easy to use site
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A. A.
11 Aug 2022
Verified reviewinformation regarding timing of delivery was helpful and accurate. Delivery on time as planned. Well done.
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A. A.
10 Aug 2022
Verified reviewEasy site to use and delivery arriving tomorrow
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A. A.
10 Aug 2022
Verified reviewEasy pleasant transaction
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A. A.
9 Aug 2022
Verified reviewEasy to use and understand
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A. A.
7 Aug 2022
Verified reviewQuick and easy ordering. Arrived earlier than expected. Will use Company again.
Reviews displayed in chronological order
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