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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
6 Aug 2022
Verified reviewAn easy to use website with good email notifications of order progress. The package was delivered within the advertised delivery period.
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A. A.
6 Aug 2022
Verified reviewThe site was very good and delivered when stated
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A. A.
6 Aug 2022
Verified reviewEasy to use site.
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A. A.
6 Aug 2022
Verified reviewProduct great, delivery shocking ,delivered to the wrong address then had to pay to have them taken to the original delivery address
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A. A.
6 Aug 2022
Verified reviewI am very impressed with the speed of response, and the ease of ordering. Thoroughly recommend. Thank you.
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A. A.
6 Aug 2022
Verified reviewId-direct has been amazing for me, my son is autistic non verbal and we haven't been able to potty train him as yet, these are the only place I have found pull ups big enough for my boy. They seem comfortable for him and hold liquid really well, couldn't be happier.
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A. A.
6 Aug 2022
Verified reviewexcellent, thankyou
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A. A.
6 Aug 2022
Verified reviewVery speedy dispatch and delivery
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A. A.
6 Aug 2022
Verified review...
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A. A.
6 Aug 2022
Verified reviewExcellent
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A. A.
30 Jul 2022
Verified reviewBrilliant delivery time every time I've ordered never had a problem with website or ordering so glad I found the site
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A. A.
30 Jul 2022
Verified reviewGood value, good quality products and excellent delivery and customer service. A company that I would recommend to all.
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A. A.
30 Jul 2022
Verified reviewEasy to use.
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A. A.
30 Jul 2022
Verified reviewAll good
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A. A.
29 Jul 2022
Verified reviewI always rely on ID Direct to order my incontinence pads.
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A. A.
29 Jul 2022
Verified reviewImmaculate service, came within 48hrs of ordering.
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A. A.
29 Jul 2022
Verified reviewGreat product and easy to order and great service!
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A. A.
29 Jul 2022
Verified reviewExcellent fast delivery.
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A. A.
29 Jul 2022
Verified reviewPerfect
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A. A.
29 Jul 2022
Verified reviewSuch an amazing quick and easy service!!! Definately worth 5 star
Reviews displayed in chronological order
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