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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
19 Sept 2023
Verified reviewPrompt and efficient service. Never have to wait for long for delivery
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A. A.
19 Sept 2023
Verified reviewFound all the information I needed but as a 70 year old technophobe, not the easist site to navigate.
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A. A.
11 Sept 2023
Verified reviewEverything about this company is just great the website easy to navigate goods very high quality always very fast delivery competitive prices highly recommended
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A. A.
9 Sept 2023
Verified revieweasy site to navigate, good explanation of product. excellent product. Would recommend.
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A. A.
7 Sept 2023
Verified reviewGreat as usual, buy it every month
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A. A.
6 Sept 2023
Verified reviewAlways easy to order from website.
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A. A.
6 Sept 2023
Verified reviewWhat an excellent deal I was given on placing an order with iD. The overall price was much cheaper than other companies. I did not have to pay delivery fees. Other companies charge excessive delivery fees on orders. Would highly recommend iD.
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A. A.
6 Sept 2023
Verified reviewI have used this company for the last 2 years and they have been exactly what you would expect from a professional & reliable supplier.👍🏼
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A. A.
6 Sept 2023
Verified reviewExcellent range of pads and sheets which meets all our needs for home use! We've been using their products for almost 20 years now.
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A. A.
6 Sept 2023
Verified reviewVery good service and delivery next day
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A. A.
6 Sept 2023
Verified reviewEasy website to use.good update emails Quick delivery
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A. A.
6 Sept 2023
Verified reviewYou are asking for a review on a product that hasn't actually arrived yet, so unfortunately I can't comment !!
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A. A.
6 Sept 2023
Verified reviewVery easy to use
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A. A.
6 Sept 2023
Verified reviewVery quick
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A. A.
6 Sept 2023
Verified reviewAll very good
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A. A.
6 Sept 2023
Verified reviewEverything excellent including the product.
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A. A.
6 Sept 2023
Verified reviewEasy ordering process, very quick delivery even had 25% off not much more you could ask for thank you
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A. A.
6 Sept 2023
Verified reviewGood value for money and the delivery is always on time.
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A. A.
6 Sept 2023
Verified reviewVery straight forward
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A. A.
27 Aug 2023
Verified reviewUsual excellent service fast and efficient
Reviews displayed in chronological order
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