Go to website
Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
-
A. A.
10 Oct 2023
Verified reviewEasy to use
-
A. A.
10 Oct 2023
Verified reviewGreat company and products
-
A. A.
6 Oct 2023
Verified reviewAlways shop here, parcels arrive when they say they will and everything is a reasonable price
-
A. A.
5 Oct 2023
Verified reviewexcellent easy to navigate. service is second to none, excellent quality, would recommend.
-
A. A.
4 Oct 2023
Verified reviewFab product- no leaks
-
A. A.
4 Oct 2023
Verified reviewFantastic. Ordered the box of 8 packs. Was delivered the next working day, thankyou so much
-
A. A.
3 Oct 2023
Verified reviewAs well as an NHS patient the company good products and prompt delivery service
-
A. A.
3 Oct 2023
Verified reviewI can shop with confidence at the ID shop on-line, and have recommended your site to family and friends. Thank you!
-
A. A.
2 Oct 2023
Verified reviewSimple to navigate
-
A. A.
30 Sept 2023
Verified revieweasy to use, excellent service, quick delivery using DPD so even knew time of delivery
-
A. A.
27 Sept 2023
Verified reviewExcellent service couldn’t ask for more
-
A. A.
27 Sept 2023
Verified reviewID Direct are a dream to order from! You place your order and the next day you get an email to say it’s dispatched. I’ve had to email queries (unrelated to this order) and their customer service is quick to respond. The item I buy is on special offer (depending on how many you buy) and you save a good bit. My go to place, definitely
-
A. A.
26 Sept 2023
Verified reviewGood shipping time fast delivery as well.never had a problem with product good price
-
A. A.
24 Sept 2023
Verified reviewVery prompt shipping. Always gives a speedy service
-
A. A.
21 Sept 2023
Verified reviewFound what i wanted easily and order precess was painless
-
A. A.
20 Sept 2023
Verified reviewPrompt
-
A. A.
20 Sept 2023
Verified reviewEasy to order and fast delivery
-
A. A.
20 Sept 2023
Verified reviewVery prompt order processing and delivery
-
A. A.
20 Sept 2023
Verified reviewEasy to order on the website and very quick delivery
-
A. A.
20 Sept 2023
Verified reviewI bought these nappies for my big 4 year old. In nappies full time as he’s autistic. These nappies are great. Lovely and soft, hold a lot of wee. The only one thing is a few of the nappies have ripped at the side when pulling them on, this hasn’t stopped me from purchasing them regularly but could be something that needs improving.
Reviews displayed in chronological order
Contact
Go to website
Certification
