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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
7 Nov 2023
Verified reviewEasy to use , excellent service
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A. A.
5 Nov 2023
Verified reviewEasy to order on the website, had a shipping notice 30 minites later and products were delivered the next day. Can't fault the service.
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A. A.
31 Oct 2023
Verified reviewI have given 4 stars because there is one thing that bugs me in an otherwise 5 star rating, and that is info about actual size of pads..I have tried every product to find two that meet my requirements…… the items themselves are great…..but when the packaging changes, I have no idea what is what any more….the service is quick and efficient.
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A. A.
28 Oct 2023
Verified reviewGood communication. Extremely prompt delivery.
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A. A.
25 Oct 2023
Verified reviewNever issuies
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A. A.
24 Oct 2023
Verified reviewDisappointed there's not a speedier delivery option.
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A. A.
24 Oct 2023
Verified reviewJust good
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A. A.
21 Oct 2023
Verified reviewThe website was easy to follow and the product easy to find and order. The delivery was as promised and arrived on time.
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A. A.
21 Oct 2023
Verified reviewEasy to order and prompt delivery
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A. A.
19 Oct 2023
Verified reviewLove their products and service. Very quick at dispatching and delivering.
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A. A.
18 Oct 2023
Verified reviewGood pricing, rapid delivery.
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A. A.
17 Oct 2023
Verified reviewUsually quick shipping, offer discounts, good products. Thank you 😊
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A. A.
17 Oct 2023
Verified reviewGreat service and speed.
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A. A.
17 Oct 2023
Verified reviewEasy to order and range of products make choice straight forward
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A. A.
14 Oct 2023
Verified reviewEvery aspect of this company is excellent website easy to navigate always have an instant update on my goods which arrive extremely quickly well packaged very competitive price highly recommend
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A. A.
12 Oct 2023
Verified reviewNever had any problems ordering from id direct .
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A. A.
12 Oct 2023
Verified reviewThe site is easy to navigate and the dispatch is very prompt. Information is sent by email regarding delivery dates.
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A. A.
12 Oct 2023
Verified reviewEasy to follow and find items
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A. A.
11 Oct 2023
Verified reviewEasy to order and delivered speedily
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A. A.
10 Oct 2023
Verified reviewQuite easy to negotiate once you know the product ID Delivery is excellent
Reviews displayed in chronological order
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