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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
23 Nov 2023
Verified reviewEasy to navigate and just the right items needed
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A. A.
23 Nov 2023
Verified reviewVery quick and easy to order and delivered within a few day .
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A. A.
23 Nov 2023
Verified revieweasy to navigate web-site. Prompt delivery.
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A. A.
23 Nov 2023
Verified reviewFast delivery
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A. A.
23 Nov 2023
Verified reviewGreat service great product and fast delivery
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A. A.
23 Nov 2023
Verified reviewAlways quick to respond, fast to deliver, and usually offer the lowest prices for the products.
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A. A.
23 Nov 2023
Verified reviewvery good site,easy to navigate,would reccommend
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A. A.
23 Nov 2023
Verified reviewExcellent easy to use website. Efficient and speedy service.
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A. A.
23 Nov 2023
Verified reviewEasy to navigate
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A. A.
23 Nov 2023
Verified reviewGrey ink on a grey background makes it very difficult to read and follow instructions, for someone with failing eyesight. Took me an hour and a half to complete this order for reason above v
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A. A.
15 Nov 2023
Verified reviewThe website was easy to access and navigate. The products were delivered very promptly and I was kept well-informed during the delivery process.
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A. A.
15 Nov 2023
Verified reviewVery user friendly just a few seconds and your order is done
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A. A.
11 Nov 2023
Verified reviewFast delivery, easy to order. Do feel £5 for delivery is a little expensive. Especially when you order a 4 pack at £33.
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A. A.
10 Nov 2023
Verified reviewOrdering was easy and my order was delivered the next day.
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A. A.
9 Nov 2023
Verified reviewreally efficient fast delivery reliable service
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A. A.
8 Nov 2023
Verified reviewEasy to use and fast delivery
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A. A.
8 Nov 2023
Verified reviewVery easy site to navigate and a wide range of products the pads I have purchased from them for several months now have always maintained a high standard highly recommended for their strength and reliability
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A. A.
8 Nov 2023
Verified reviewDelivered on time.
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A. A.
7 Nov 2023
Verified reviewEasy to order
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A. A.
7 Nov 2023
Verified reviewOn a very personal matter it is important to get discrete and fast service which I consider I do, thank you.
Reviews displayed in chronological order
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