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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
6 Feb 2024
Verified reviewFast delivery easy ordering if u know what you need . If u don't the customer service team very helpfull .
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A. A.
6 Feb 2024
Verified reviewEasy site to use, delivery is usually fast.
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A. A.
5 Feb 2024
Verified reviewThe site easy to navigate. Delivery prompt. Will use the site again.
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A. A.
3 Feb 2024
Verified reviewExcellent site easy to navigate well laid out easy to find what I’m looking for and the fact that I can use my replete order makes it even easier
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A. A.
1 Feb 2024
Verified reviewWas due a refund but still waiting after 4 months.
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A. A.
1 Feb 2024
Verified reviewGood service and delivered on time
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A. A.
30 Jan 2024
Verified reviewEasy to use
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A. A.
30 Jan 2024
Verified reviewVery easy to navigate
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A. A.
30 Jan 2024
Verified reviewGreat service very easy to order on Internet
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A. A.
29 Jan 2024
Verified reviewGreat
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A. A.
27 Jan 2024
Verified reviewEasy and fast service. Always good products received.
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A. A.
26 Jan 2024
Verified reviewGreat Service
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A. A.
25 Jan 2024
Verified reviewFast prompt service
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A. A.
24 Jan 2024
Verified reviewFantastic company. great range of products, reasonable prices and super fast delivery.
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A. A.
24 Jan 2024
Verified reviewI always get my order quickly.
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A. A.
24 Jan 2024
Verified reviewExcellent easy to use website.
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A. A.
21 Jan 2024
Verified reviewVery good service, prompt delivery, competitive prices. I am a frequent customer on behalf of my son.
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A. A.
19 Jan 2024
Verified reviewEasy to order online kept up to date once order as been received. Great service would highly recommend
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A. A.
19 Jan 2024
Verified reviewI found the website to be easy to navigate, checkout to be simple and delivery to be faster than their estimate. Great service.
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A. A.
18 Jan 2024
Verified reviewExcellent delivery, excellent price.
Reviews displayed in chronological order
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