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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
16 Jan 2024
Verified reviewgreat choice of products.great site, easy to use.
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A. A.
16 Jan 2024
Verified reviewI find a number of things particularly satisfying about ordering products from this site. The quality of the product is excellent and good value for money cheaper than buying at the supermarket. The web site is easy to use and well set out and delivery is fast and efficient all of these things make a busy life easier would highly recommend people to try Id direct it makes sense
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A. A.
13 Jan 2024
Verified reviewGreat product, speedy delivery 🌻
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A. A.
13 Jan 2024
Verified reviewWebsite easy to move around and order
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A. A.
13 Jan 2024
Verified reviewGreat service
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A. A.
13 Jan 2024
Verified reviewGreat service, order placed one day and received the next, with free p and p. Emailed customer services and had a good response
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A. A.
12 Jan 2024
Verified reviewPrompt delivery. Goods in perfect condition and accurate number of items
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A. A.
6 Jan 2024
Verified reviewvery easy to order from website
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A. A.
4 Jan 2024
Verified reviewMy order is always processed and dispatched quickly. Buying in bulk saves me a lot of money.
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A. A.
4 Jan 2024
Verified reviewThis order went perfectly from fast delivery to the driver ACTUALLY knocking and waiting rather than just dumping the boxes on the doorstep and leaving. I knew they could do it.
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A. A.
3 Jan 2024
Verified reviewReally easy site to navigate this site everything is straightforward and self explanatory I have purchased several times now and goods are delivered very quickly highly recommended
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A. A.
30 Dec 2023
Verified reviewEasy to find and order. Always arrive quickly in a plain box so no embarrassment when it's left with the neighbours.
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A. A.
29 Dec 2023
Verified reviewVery good quick delivery ordered before Christmas did not expect them so quickly would recommend this site.
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A. A.
29 Dec 2023
Verified reviewvery prompt delivery and good price
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A. A.
29 Dec 2023
Verified reviewEasy to use website, prompt delivery
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A. A.
28 Dec 2023
Verified reviewplacing an order can be difficult as the phone rings for a long time then it hangs up the next time I rang then I can leave a message. I've given up placing an ordering Up online i find it too hard for me.
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A. A.
28 Dec 2023
Verified reviewExcellent product and excellent service
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A. A.
22 Dec 2023
Verified reviewEasy to follow and browse
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A. A.
21 Dec 2023
Verified reviewVery easy website to navigate and make a purchase! Kept up to date with delivery details and order always comes quicker than expected.
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A. A.
19 Dec 2023
Verified reviewPrompt service
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