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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
23 Mar 2024
Verified reviewAways easy to use and product arrives in good time
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A. A.
23 Mar 2024
Verified reviewGood website. Only thing postage for one pack of pads I felt was a bit steep.
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A. A.
23 Mar 2024
Verified reviewFour stars is top rating from me 'cos nobody's perfect. .Difficulty finding the item I wanted ,was probably my fault.
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A. A.
22 Mar 2024
Verified reviewThe site is extremely helpful. Products are easy to find. Helpful information at all times
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A. A.
22 Mar 2024
Verified reviewExcellent service
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A. A.
22 Mar 2024
Verified reviewThe only site I use over past 3 years they keep you updated when your order will be delivered not had any issues whatsoever. 😉
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A. A.
22 Mar 2024
Verified reviewunexpected fast response and delivery
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A. A.
20 Mar 2024
Verified reviewMake an account, then all the details will be saved for you, for next time you wish to order. Speedy delivery, excellent products. Thank you
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A. A.
20 Mar 2024
Verified reviewI keepcoming back.
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A. A.
20 Mar 2024
Verified reviewExcellent easy to use web site. Well presented layout.
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A. A.
20 Mar 2024
Verified reviewEasy to navigate. Good description
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A. A.
20 Mar 2024
Verified review10/10
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A. A.
20 Mar 2024
Verified reviewOrder placed on the 12th March, delivered next day. Easy to place order, essential as I'm 91 and not computer literate. All items ordered delivered.
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A. A.
20 Mar 2024
Verified reviewWasn't eady to access at furst or look at the disable discout for our sons pad, we got it end. Thanks
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A. A.
20 Mar 2024
Verified reviewUnexplained delay in receiving order.
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A. A.
20 Mar 2024
Verified reviewPrompt service and delivery.
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A. A.
20 Mar 2024
Verified reviewThey always give excellent service. Delivery is dispatched and discreet quickly. Highly recommended.
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A. A.
20 Mar 2024
Verified reviewOrdering is simple. Fast delivery . Happy with product.
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A. A.
13 Mar 2024
Verified reviewDelivered today ordered Sunday great service all looks good very happy expensive but if they fit as good as the Asda ones great
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A. A.
9 Mar 2024
Verified reviewExcellent service, delivery in Time, reasonable price , 5🌟 overall
Reviews displayed in chronological order
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