What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3386 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 386 reviews since 15/05/2021

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4.6

Based on 1 164 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Kuruppancherry abdul khadir A.
26 Apr 2026
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Website is not user friendly, I didn't get confirmation and voucher by Email, Also I couldn't download the ticket. From where I get the tickets?
Experience from: 19 Apr 2026
Gareth A.
26 Apr 2026
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Easy to purchase
Experience from: 18 Apr 2026
Pavel A.
26 Apr 2026
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Email confirming purchase of tickets for 128 euros did not arrive. Terrible service, please take backup measures to collect the ticket.
Experience from: 18 Apr 2026
Davy A.
26 Apr 2026
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Ok nickel
Experience from: 18 Apr 2026
M. A.
23 Apr 2026
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ok lets hope I don’t have any issues using it
Experience from: 18 Apr 2026
Sónia A.
23 Apr 2026
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yes it was easy. thank you.
Experience from: 18 Apr 2026
Ivo A.
23 Apr 2026
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Thuis was very easy.
Experience from: 17 Apr 2026
Stephen A.
23 Apr 2026
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The purchase experience was good.
Experience from: 17 Apr 2026
Marcin A.
23 Apr 2026
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Easy process, no queue
Experience from: 17 Apr 2026
Luca A.
23 Apr 2026
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—-aaa
Experience from: 18 Apr 2026
Riina A.
23 Apr 2026
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...
Experience from: 15 Apr 2026
Sridharan A.
23 Apr 2026
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good option
Experience from: 17 Apr 2026
Robert A.
23 Apr 2026
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Very good
Experience from: 18 Apr 2026
Marko A.
23 Apr 2026
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Great experiance
Experience from: 16 Apr 2026
Rafaelito A.
23 Apr 2026
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easy to buy online
Experience from: 16 Apr 2026
Rafaelito A.
23 Apr 2026
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no hassles in buying
Experience from: 16 Apr 2026
S. A.
17 Apr 2026
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credit card did not worl
Experience from: 14 Apr 2026
Malgorzata A.
17 Apr 2026
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very easy to buy tickets thx
Experience from: 14 Apr 2026
Hubert A.
17 Apr 2026
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Not in german
Experience from: 14 Apr 2026
Alper A.
17 Apr 2026
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Easy and userfriendly purchasing experience.
Experience from: 14 Apr 2026