What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3386 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 386 reviews since 15/05/2021

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4.6

Based on 1 164 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Paul A.
17 Apr 2026
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really simple process
Experience from: 11 Apr 2026
Klocke A.
17 Apr 2026
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at several steps not quit easy
Experience from: 13 Apr 2026
Guilherme A.
17 Apr 2026
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Easy
Experience from: 11 Apr 2026
Katja A.
17 Apr 2026
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Easy and quick purchase
Experience from: 14 Apr 2026
Marie A.
17 Apr 2026
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Simple, I wait e-ticket
Experience from: 10 Apr 2026
M. A.
17 Apr 2026
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Super
Experience from: 12 Apr 2026
Alessandro A.
17 Apr 2026
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Preço caro
Experience from: 11 Apr 2026
Andreea A.
17 Apr 2026
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Nice
Experience from: 13 Apr 2026
J. A.
17 Apr 2026
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Everything worked quite nicely, it was an easy experience buying a card
Experience from: 13 Apr 2026
Mj A.
17 Apr 2026
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vey easy to follow
Experience from: 10 Apr 2026
Nicola A.
17 Apr 2026
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Easy and fast process. All the information are clear
Experience from: 12 Apr 2026
A. A.
17 Apr 2026
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I still cannot ask for an invoice, which is now infuriating, because I buy at least 400 cards each month
Experience from: 13 Apr 2026
Vincent A.
17 Apr 2026
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....
Experience from: 9 Apr 2026
M. A.
17 Apr 2026
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nothing to add
Experience from: 9 Apr 2026
Klavdija A.
17 Apr 2026
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Quick and easy
Experience from: 9 Apr 2026
Pauline A.
17 Apr 2026
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Easy and simple to use.
Experience from: 10 Apr 2026
Viktoria A.
11 Apr 2026
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Easy to use
Experience from: 9 Apr 2026
Maciej A.
11 Apr 2026
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was ok
Experience from: 8 Apr 2026
Andrea A.
11 Apr 2026
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Easy
Experience from: 9 Apr 2026
Norbert A.
11 Apr 2026
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Fast and easy
Experience from: 8 Apr 2026