What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3386 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 386 reviews since 15/05/2021

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4.6

Based on 1 164 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Tj A.
28 Apr 2026
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Easy to figure out.
Experience from: 19 Apr 2026
Robert A.
28 Apr 2026
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Easy and quick.
Experience from: 19 Apr 2026
Mindaugas A.
28 Apr 2026
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I paid. No email confirmation. No purchase history
Experience from: 19 Apr 2026
E. A.
28 Apr 2026
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I have’t an email.
Experience from: 19 Apr 2026
K. A.
28 Apr 2026
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First it failed because of my cookie settings
Experience from: 19 Apr 2026
Richard A.
28 Apr 2026
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Okay, but still have to enter the code at the ticket machine
Experience from: 19 Apr 2026
Ivy kristine A.
27 Apr 2026
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Very organized
Experience from: 19 Apr 2026
Riccardo A.
27 Apr 2026
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Absolutely the worst experience in Barcellona...once I bought the ticket, I didn't receive the mail with the code to take the cards. I loose one morning ti trybto solve the problema, but nobody can help...the only solution is to request the money back.
Experience from: 19 Apr 2026
Aleksey A.
27 Apr 2026
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5
Experience from: 19 Apr 2026
N. A.
27 Apr 2026
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Page bugges many times and i had to start over
Experience from: 19 Apr 2026
Zoran A.
27 Apr 2026
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Signup problems
Experience from: 19 Apr 2026
Ernst A.
27 Apr 2026
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Some errors during the process
Experience from: 19 Apr 2026
Franky A.
27 Apr 2026
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I recently ordered tickets via your website. The payment was successfully completed, but I have not yet received an email with my tickets. I have checked my email address and it was entered correctly. I have also checked my spam folder, but there is nothing there.
Experience from: 19 Apr 2026
Oskari A.
27 Apr 2026
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Yes
Experience from: 19 Apr 2026
Roza A.
27 Apr 2026
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Oké
Experience from: 19 Apr 2026
David A.
27 Apr 2026
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Everything OK.
Experience from: 19 Apr 2026
Ben A.
27 Apr 2026
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No comment
Experience from: 19 Apr 2026
W. A.
26 Apr 2026
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Quick and simple
Experience from: 19 Apr 2026
Kuruppancherry abdul khadir A.
26 Apr 2026
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Website is not user friendly, payment window very poor
Experience from: 19 Apr 2026
Katarina A.
26 Apr 2026
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super
Experience from: 19 Apr 2026