What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Massimo A.
3 Jun 2026
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no comment
Experience from: 1 Jun 2026
Rajeev A.
3 Jun 2026
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Clear information, easy check out.
Experience from: 2 Jun 2026
Leonid A.
3 Jun 2026
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Alles gut
Experience from: 2 Jun 2026
Tim A.
3 Jun 2026
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'''
Experience from: 2 Jun 2026
Nastia A.
3 Jun 2026
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great!
Experience from: 2 Jun 2026
A. A.
3 Jun 2026
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To complicatedä
Experience from: 1 Jun 2026
Reply from Hola Barcelona

We regret to read that we did not live up to your expectations
Marco A.
3 Jun 2026
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All good
Experience from: 1 Jun 2026
Nenad milosevic A.
3 Jun 2026
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Great and convenient service!
Experience from: 1 Jun 2026
Tramontana gilda A.
3 Jun 2026
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Quite easy.
Experience from: 1 Jun 2026
Vicki A.
2 Jun 2026
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the website is user-friendly.
Experience from: 1 Jun 2026
K. A.
2 Jun 2026
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Keep showing errors
Experience from: 30 May 2026
Alex A.
2 Jun 2026
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Ok todos bien
Experience from: 29 May 2026
S. A.
2 Jun 2026
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Easy and simple to purchase. Clear explanation of how it works.
Experience from: 31 May 2026
Gerald A.
2 Jun 2026
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The actual payment process was pretty much a breeze. Different city metro passes work slightly different from each other. Perhaps I missed the information I was looking for but it would be nice to have a brief explanation of how the passes work and who each pass is intended for.
Experience from: 29 May 2026
Hubert A.
2 Jun 2026
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Great
Experience from: 30 May 2026
Marco A.
2 Jun 2026
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beautiful
Experience from: 30 May 2026
Kaustuv kanti A.
2 Jun 2026
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Seamless and worth the value!
Experience from: 31 May 2026
Milan A.
2 Jun 2026
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gracias. todos bien
Experience from: 29 May 2026
Elsa A.
2 Jun 2026
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Good
Experience from: 29 May 2026
Haris A.
2 Jun 2026
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Easy job
Experience from: 30 May 2026