What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

M. A.
2 Jun 2026
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Tutto perfetto
Experience from: 29 May 2026
Alain A.
2 Jun 2026
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Works great
Experience from: 29 May 2026
Vedat A.
2 Jun 2026
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Excellent, Thank you.
Experience from: 30 May 2026
Lukas A.
2 Jun 2026
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A lot of bugs, couldnt get invoice due to bugs
Experience from: 28 May 2026
Reply from Hola Barcelona

We are sorry to hear that your experience with us was not positive. Please fill out this form with more details of the issue so that we can address it properly: https://www.holabarcelona.com/contact-us Thank you
Jeroen A.
29 May 2026
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works great
Experience from: 28 May 2026
Diana A.
29 May 2026
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Very good
Experience from: 28 May 2026
Katia razzano A.
29 May 2026
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It has been simple and clear
Experience from: 28 May 2026
Amer A.
28 May 2026
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Soo helpful
Experience from: 27 May 2026
A. A.
28 May 2026
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Really good
Experience from: 27 May 2026
Cy liu A.
28 May 2026
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Very easy to handle
Experience from: 27 May 2026
Anna A.
28 May 2026
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this is not first time when I'm using this Solutions
Experience from: 27 May 2026
Yavor A.
28 May 2026
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oeasy process
Experience from: 27 May 2026
Xiaojia A.
27 May 2026
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easy
Experience from: 26 May 2026
Robie A.
27 May 2026
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Fast, easy shopping and checkout experience.
Experience from: 26 May 2026
Ella A.
27 May 2026
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was really easy to use
Experience from: 26 May 2026
Milo h A.
27 May 2026
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Easy
Experience from: 26 May 2026
Quang thinh A.
27 May 2026
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achat a bien passé, merci
Experience from: 26 May 2026
D. A.
27 May 2026
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Good
Experience from: 25 May 2026
Jan A.
27 May 2026
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Good experience.
Experience from: 23 May 2026
Vijaya A.
27 May 2026
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Easy to use website
Experience from: 25 May 2026