What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Sophie A.
12 Jun 2026
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Brillant loved it can’t get off the page
Experience from: 4 Jun 2026
Z. A.
12 Jun 2026
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Easy to do
Experience from: 5 Jun 2026
Tamás A.
5 Jun 2026
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quick and easy :)
Experience from: 4 Jun 2026
L. A.
4 Jun 2026
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Good price
Experience from: 3 Jun 2026
Rebeccca A.
4 Jun 2026
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Excellent
Experience from: 3 Jun 2026
Thomas A.
4 Jun 2026
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Not
Experience from: 2 Jun 2026
Tomasz A.
4 Jun 2026
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Smooth process
Experience from: 2 Jun 2026
Krzysztof A.
4 Jun 2026
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okok
Experience from: 3 Jun 2026
Jakub A.
4 Jun 2026
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It is clear, simple and easy to go through
Experience from: 2 Jun 2026
Milan A.
4 Jun 2026
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O.K., we will see.
Experience from: 3 Jun 2026
Gaby A.
4 Jun 2026
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Great
Experience from: 2 Jun 2026
Henrik A.
4 Jun 2026
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not easy
Experience from: 2 Jun 2026
Reply from Hola Barcelona

We regret to read that we did not live up to your expectations
Tiago A.
4 Jun 2026
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Easy process
Experience from: 3 Jun 2026
Frank A.
3 Jun 2026
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Shopping experience is clear and to the point. Making an account is mandatory, but being able to make a purchase without an account would have made the experience a bit better.
Experience from: 1 Jun 2026
Chris A.
3 Jun 2026
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It was all ok, no dramas
Experience from: 1 Jun 2026
Nastia A.
3 Jun 2026
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good service
Experience from: 2 Jun 2026
Douglas A.
3 Jun 2026
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Very easy to use
Experience from: 1 Jun 2026
Moataz A.
3 Jun 2026
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Was simple and clear
Experience from: 1 Jun 2026
Piotr A.
3 Jun 2026
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GooglePay is extremely easy 👍
Experience from: 1 Jun 2026
Mateusz A.
3 Jun 2026
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I would recommend.
Experience from: 1 Jun 2026