What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Aleksandra A.
3 Aug 2026
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it was quick
Experience from: 2 Aug 2026
Kin A.
3 Aug 2026
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No comment
Experience from: 2 Aug 2026
Gábor A.
3 Aug 2026
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All good
Experience from: 2 Aug 2026
Heidi A.
3 Aug 2026
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Perfect
Experience from: 2 Aug 2026
Javier A.
3 Aug 2026
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SIMPLE PROCESS
Experience from: 2 Aug 2026
Christodoulos A.
2 Aug 2026
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EXCELLENT
Experience from: 31 Jul 2026
Mariano A.
1 Aug 2026
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Great and fast
Experience from: 31 Jul 2026
Teshub A.
30 Jul 2026
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Good
Experience from: 29 Jul 2026
Neil A.
29 Jul 2026
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Bit surprised by the extra euro charge for card, mentioning this earlier would have been more transparent.
Experience from: 28 Jul 2026
B. A.
28 Jul 2026
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So far easy purchase
Experience from: 27 Jul 2026
David A.
26 Jul 2026
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Very efficient
Experience from: 25 Jul 2026
Colin A.
26 Jul 2026
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It was good
Experience from: 25 Jul 2026
David A.
26 Jul 2026
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I haven’t received my ticket, yet payment has gone. How long does it normally take?
Experience from: 25 Jul 2026
Pan A.
25 Jul 2026
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Easy to use online purchase.
Experience from: 21 Jul 2026
Sándor A.
24 Jul 2026
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super service
Experience from: 23 Jul 2026
Sulav A.
23 Jul 2026
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Good
Experience from: 22 Jul 2026
A. A.
23 Jul 2026
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Oke
Experience from: 19 Jul 2026
Moon A.
23 Jul 2026
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good
Experience from: 17 Jul 2026
Rebeca A.
23 Jul 2026
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Good
Experience from: 21 Jul 2026
Karin A.
23 Jul 2026
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Super
Experience from: 21 Jul 2026