What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

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5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

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5 ★

Stephen A.
23 Jul 2026
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Stupidly complex when you say use Applepau and you cannot!! So need to go through endless screens ans validations. Awful.
Experience from: 16 Jul 2026
Reply from Hola Barcelona

We regret to read that we did not live up to your expectations
Sarina A.
23 Jul 2026
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good
Experience from: 20 Jul 2026
Vinícius eduardo A.
23 Jul 2026
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muy bueno
Experience from: 17 Jul 2026
P. A.
23 Jul 2026
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smooth
Experience from: 17 Jul 2026
Johnnie A.
17 Jul 2026
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Easy process
Experience from: 16 Jul 2026
Elle - Lubna A.
14 Jul 2026
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THE WEBSITE IS EAST TO NAVIGATE & THE PRICE GIVES VALUE!
Experience from: 13 Jul 2026
Ahmet A.
14 Jul 2026
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excellent value
Experience from: 13 Jul 2026
Felix A.
14 Jul 2026
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For an international traveller, this experience is perfect for the buying process; hopefully, the activation will be as simple.
Experience from: 13 Jul 2026
Eugene A.
12 Jul 2026
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Fast and convenient
Experience from: 11 Jul 2026
Patryk A.
11 Jul 2026
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Perfect
Experience from: 10 Jul 2026
Tibor A.
10 Jul 2026
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Correct service
Experience from: 9 Jul 2026
Tammi A.
9 Jul 2026
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fast and easy
Experience from: 8 Jul 2026
Timothy A.
8 Jul 2026
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The process was very fast and simple
Experience from: 7 Jul 2026
Benukar A.
7 Jul 2026
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Good
Experience from: 6 Jul 2026
Emily A.
7 Jul 2026
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C'est une tranquillité d'esprit. Se rendre d'un point à un autre est très simple avec cette carte, surtout quand on fait une erreur dans notre trajet.
Experience from: 6 Jul 2026
László A.
6 Jul 2026
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Very good, great service. I would recommend.
Experience from: 5 Jul 2026
Angelica A.
6 Jul 2026
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Great experience booking the Barcelona HOHO Bus! I had a wonderful experience using the HOLA platform to book my Hop-On Hop-Off Bus tickets for Barcelona. The website is user-friendly, making it easy to navigate from start to finish. I was able to complete my purchase smoothly without any issues. Highly recommended for a hassle-free booking experience!
Experience from: 5 Jul 2026
Pawel A.
6 Jul 2026
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secure and easy
Experience from: 5 Jul 2026
Alex A.
6 Jul 2026
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Very quick email, simple website too, very streamlined.
Experience from: 5 Jul 2026
Heidi A.
5 Jul 2026
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Where can I find my card, right n now?
Experience from: 4 Jul 2026