Review Summary
holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.
Digital experience
"The process was fast and easy."
"Muito facil e pratico para efetuar a compra"
"Very simple to purchase on line"
Responsiveness
"Fast, reliable."
"Quick"
"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"
Choice
"I can't find the option to choose via apple pay"
"Selecting and purchasing card type was very easy."
"good option"
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Krisztián A.
19 Aug 2026
Spontaneous reviewHaven't received the ticket
Reply from Hola Barcelona
Good afternoon. Please fill in this form with more details of the incident so that we can deal with it properly: https://www.tmb.cat/en/customer-services/procedures/complaints-claims-suggestions. Thank you for your feedback and we look forward to providing you with a better service in the near future. Best regards.
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N. A.
18 Aug 2026
Spontaneous reviewEasy to buy
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Aymeric A.
18 Aug 2026
Spontaneous reviewGood
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Noleen A.
15 Aug 2026
Spontaneous reviewVery easy site to navigate and purchase from
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Victor A.
13 Aug 2026
Spontaneous reviewvery easy and straight forward
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Freek A.
13 Aug 2026
Spontaneous reviewClean
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Mariusz florczyk A.
13 Aug 2026
Spontaneous reviewok !
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Rita A.
13 Aug 2026
Spontaneous reviewgood
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Steve A.
13 Aug 2026
Spontaneous revieweasy to use
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H. A.
13 Aug 2026
Spontaneous reviewNot good at all
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Brumaire A.
13 Aug 2026
Spontaneous revieweasy and well described
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Maciej A.
13 Aug 2026
Spontaneous reviewVery easy and fast buy
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Lien A.
13 Aug 2026
Spontaneous reviewI would like to have more information on the purchase page
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José A.
13 Aug 2026
Spontaneous reviewsimple, quick and handy
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D. A.
13 Aug 2026
Spontaneous reviewQuick
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Martijn A.
13 Aug 2026
Spontaneous reviewRequiring a mandatory account for just a single purchase is bad security practice. Don't do this.
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Yin A.
13 Aug 2026
Spontaneous reviewno bad
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Leandro A.
13 Aug 2026
Spontaneous reviewvery easy to use
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Gerhard A.
4 Aug 2026
Spontaneous reviewEs ist für mich angenhmer wenn die Buchung komplett auf deutsch stattfindet.
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Radoslaw A.
3 Aug 2026
Spontaneous reviewEasy buy online...I hope easy to collect !
Reviews displayed in chronological order