What do Internet users think about hamiltonwatch.com ?

Hamiltonwatch is described as easy to use, with a stylish website, straightforward steps and clear instructions. Customers also mention quick processing, smooth ordering and a simple, elegant watch style that makes it easy to choose a gift or find what they wanted. Reviews also point to a good product range, easy navigation and useful delivery tracking, with packaging described as nicely done. Customer service is praised for resolving a shipping issue, and one customer notes free strap replacement. Hamiltonwatch gathers overwhelmingly positive reviews with 880 reviews published in total and an average rating of 4.7 stars.

What is hamiltonwatch.com's address ?

Mattenstrasse 149 2503 Biel / Bienne

Reviews for Hamiltonwatch.com

Total: 880 reviews since 28/03/2020

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4.7

Based on 151 reviews from the last 12 months

5

85%
4

9%
3

3%
2

2%
1

2%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Hamiltonwatch is described as easy to use, with a stylish website, straightforward steps and clear instructions. Customers also mention quick processing, smooth ordering and a simple, elegant watch style that makes it easy to choose a gift or find what they wanted.

This summary is AI-Generated

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Helpful?

Delivery

73 reviews mention delivery, with 81% positive feedback.

"Easy to navigate, efficient order process."

"Using the Web and ordering process was straight forward. My watch actually arrived a day early, packaged excellent."

"Good purchase options. Very fast delivery to UK"

Digital experience

45 reviews mention the digital experience, with 96% positive feedback.

"Great website, easily accessible and great product range."

"Website was easy to use and it was easy to find what you looking for, steps were straight forward and instructions were crystal clear. Easy check out."

"Really good website, great choice"

1 ★

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5 ★

A. A.
16 Dec 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied with the ease of selecting and ordering the watch that I wanted, website clear and easy to use. Goods arrived promtly and securely packaged.
Experience from: 5 Dec 2023
A. A.
13 Dec 2023
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Really great watch ⌚️
Experience from: 25 Nov 2023
A. A.
12 Dec 2023
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Excellent service. Great quality
Experience from: 2 Dec 2023
A. A.
5 Dec 2023
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Great product, amazing quality
Experience from: 26 Nov 2023
A. A.
22 Nov 2023
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Great service and quick delivery, thank you
Experience from: 11 Nov 2023
A. A.
19 Nov 2023
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Wore it as a Legionnaire in the 80’s - worn in combat in the 90’s
Experience from: 30 Oct 2023
A. A.
17 Nov 2023
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A little difficult to navigate website, but great product.
Experience from: 30 Oct 2023
A. A.
16 Nov 2023
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The delivery was a little later than planned- this was due to the courier service and not them. I emailed Hamilton watches and they replied immediately and dealt with it. I then was really pleasantly surprised to have a delivery of some Hamilton branded items as way of an apology from them along with a handwritten note. Absolutely fantastic service and I highly recommend.
Experience from: 31 Oct 2023
A. A.
14 Nov 2023
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Great product wish the straps lasted longer as with daily wearing need a new one every 12 months. Great delivery.
Experience from: 29 Oct 2023
A. A.
3 Nov 2023
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Got a replacement strap for my intra chrono
Experience from: 13 Oct 2023
A. A.
28 Oct 2023
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Easy to order , clear information, good images
Experience from: 20 Oct 2023
A. A.
25 Oct 2023
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Lightweight, versatile and Swiss made.
Experience from: 15 Oct 2023
A. A.
20 Oct 2023
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Great product
Experience from: 12 Oct 2023
A. A.
18 Oct 2023
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Overpriced and GLS delivery was slow and had no tracking once it reaches the UK.
Experience from: 1 Oct 2023
A. A.
18 Oct 2023
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New strap arrived 7 days after ordering and the pins for holding the strap were too small,so had to use the original ones---not great for a £120.oo strap!!!
Experience from: 2 Oct 2023
A. A.
16 Oct 2023
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The website was easy to use, I liked how it showed you similar options to the watch I was looking at, that was how I found the watch I bought. There was lots of information about each product. The checkout process was swift and simple.
Experience from: 1 Oct 2023
A. A.
14 Oct 2023
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Delivery was excellent Easy to navigate website Some watch variants had less photos which is the only criticism
Experience from: 6 Oct 2023
A. A.
10 Oct 2023
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Great selection of designs but I really like the looks of this design
Experience from: 30 Sept 2023
A. A.
2 Oct 2023
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Hamilton website is very good. The overall experience was let down by the lack of flexability of your courier UPS. Stated to deliver between 12:50 & 14:50 where we had arranged to be in. They turned up to deliver at 09:45 & didn’t try to deliver to a neighbour, only next business day, which was Monday. Unfortunately we were away all week…
Experience from: 17 Sept 2023
A. A.
28 Sept 2023
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Hamilton customer service was very helpful and reassuring when UPS, the delivery firm, incorrectly recorded on their tracking that the item had been delivered to the customer who met them. In fact it had been thrown over a very high locked gate at a different address in the next village, half a mile away, when that homeowner was out for the day.They phoned to let me know in the evening so that I could collect it. UPS were not interested when I phoned to let them know where their driver had delivered the item. Your customer service on the other hand went above and beyond with a kind gift for my inconvenience.
Experience from: 17 Sept 2023