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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
13 Feb 2024
Verified reviewReally beautiful helmet, I love it!!! Fantastic customer service from Glisshop too!
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A. A.
13 Feb 2024
Verified reviewGood Service
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A. A.
13 Feb 2024
Verified reviewEverything is awesome! Very good online store!
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A. A.
13 Feb 2024
Verified reviewI found the site easy to use and was pleased with the wide range. I had a special request and needed to speak to a technician. I found everyone very friendly and helpful
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A. A.
13 Feb 2024
Verified reviewGreat service by the team, friendly and professional. Provided great advice about the products 👍
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A. A.
12 Feb 2024
Verified reviewSkis arrived promptly and bindings were perfect. There was a large scratch on the front of one ski unfortunately. The box arrived damaged so assuming the couriers were to blame for the scratch.
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A. A.
12 Feb 2024
Verified reviewQuick delivery, superb customer service, perfect product! Thank you!
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A. A.
11 Feb 2024
Verified reviewSuperb. Having been wary of post-Brexit ordering from EU, I took the plunge and was glad I did. Skis arrived well-packaged and relatively promptly. No surprise fees thankfully. Good communication along the way. Price could not remotely be matched in the UK. Very happy. Daresay returns wouldn’t be fun but if you’re sure what you need then Glisshop seems a decent bet.
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A. A.
11 Feb 2024
Verified reviewGreat service, quick delivery.
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A. A.
10 Feb 2024
Verified reviewExcellent service, great prices, swift delivery. What's not to like?
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A. A.
10 Feb 2024
Verified reviewDelivered to the UK in less than a week. Very pleased
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A. A.
10 Feb 2024
Verified reviewFantastic service and price, really nice dealing with a company that cares !
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A. A.
10 Feb 2024
Verified reviewGreat prices and love my new skis!
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A. A.
10 Feb 2024
Verified reviewOnline ordering was easy and items arrived in good time. I ordered on Black Friday so that discount covered the postage price, otherwise I would have thought twice as the postage is quite a lot.
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A. A.
10 Feb 2024
Verified reviewHighly recommended. I took advantage of a sale promotion to purchase a new Smith helmet. Best prices even with charges for UK importation. But I bought the wrong model. I wanted Mips. The customer service was excellent correcting my error. I’m very pleased with my experience
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A. A.
9 Feb 2024
Verified reviewQuick service and great prices.
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A. A.
9 Feb 2024
Verified reviewDo not buy if you are in the UK. 1 - they are not a UK Company 2 - they charged £20 Delivery 3 - the product supplied was wrong and they charge £40 return So in total I am £60 down and have no product!! I have tried complaining but they blame everything on Brexit!!!
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A. A.
9 Feb 2024
Verified reviewEasy ordering - arrived much quicker than the delivery date
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A. A.
9 Feb 2024
Verified reviewVery good service
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A. A.
8 Feb 2024
Verified reviewDelivered on time and without any issues.
Reviews displayed in chronological order
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