Go to website
Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
-
M. P.
20 Feb 2025
Verified reviewGreat gear, usually good prices.
-
S. G.
20 Feb 2025
Verified reviewGreat service and great product! Thank you so much
-
B. F.
20 Feb 2025
Verified reviewI had to return the order for a refund due to quality control issues and glisshop were excellent throughout. The process was pretty painless and it shown me that their aftercare was as good as the sales!
-
M. B.
20 Feb 2025
Verified reviewReally good service all round thanks!
-
J. P.
20 Feb 2025
Verified reviewEasy, straightforward transaction from the UK, quick delivery and excellent communication throughout. Bindings were just as described and at a great price.
-
I. M.
19 Feb 2025
Verified reviewFast and efficient and sort out all of the brexit Streisand and fees for you. Nothing extra to pay when the goods arrive in the UK
-
M. S.
19 Feb 2025
Verified reviewAbsolute bargain and delivered exactly when promised, will shop at Glisshop again
-
T. A.
19 Feb 2025
Verified reviewGreat product as far as I can tell - not used yet, really good price and really efficient service. I know posted from europe to UK but still felt delivery was a little bit steep but maybe I'm just a little bit out of touch
-
A. G.
19 Feb 2025
Verified reviewPerfect fast service
-
K. W.
19 Feb 2025
Verified reviewFantastic customer service. Great selection and very reasonable pricing. Highly recommend.
-
J. E.
19 Feb 2025
Verified reviewGood customer service
-
S. S.
19 Feb 2025
Verified reviewNo issues with the original order, initial delivery time, or product quality. What is very disappointing and should be much more transparent at time of ordering, is refunds will take at least a month to be refunded back to your account. This is despite the goods having being confirmed as received by a local (UK) agent a few days after generating a return. What is the point of this step if it isn't to benefit customers who have made a significant outlay on ski equipment to expedite the returns and refund process? As it stands, my returned goods would have been with Glisshop and their representatives for nearly two weeks, and yet I still will need to wait another 3 weeks(!) for my funds to be returned. This delay is unheard of, and deeply unsatisfactory.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. To keep the return shipping costs as low as possible for our customers, return parcels are collected at our hub in the UK and returned to us in bulk at regular intervals. This can therefore take 3 to 4 weeks as is clearly stipulated in the relevant email you receive from us. Your parcel was returned to our hub in the UK on 29 January and you received a refund on 12 February. Thank you for your understanding. Best regards The Glisshop Team
-
S. R.
19 Feb 2025
Verified reviewExcellent service for delivery of skis to the UK. Faultless and a great price.
-
M. M.
19 Feb 2025
Verified reviewThe website is easily surfable, rich of explanations, technical info, size chart etc etc. prices are kinda of fair for the market season and brands variety well spread amongst items. We bought skis, poles, ski boots which have been perfectly delivered and matched our expectations 100%. I strongly reccommend glisshop!!!
-
Y. Y.
19 Feb 2025
Verified reviewMy snowboard arrived earlier than they mentioned!
-
M. P.
19 Feb 2025
Verified reviewExcellent shop and staff. Can’t praise them enough. Responsive and knowledgeable, excellent service and the price you see is the process you pay. No hidden courier or tax costs. Cannot fault the service and delivered on time. They deliver Tuesday and Thursday to UK so if you are having bindings fitted make sure you build that time in for the binding fit if your delivery date is crucial. That said still got here within a week of ordering
-
J. G.
18 Feb 2025
Verified reviewFast and reliable
-
J. B.
18 Feb 2025
Verified reviewGood communication and speed of delivery not bad. Unfortunately, the Glisshop snowboard bag was a real disappointment with the quality being sub-par.
-
R. P.
18 Feb 2025
Verified reviewSpeedy delivery and updates when needed.
-
G. H.
18 Feb 2025
Verified reviewVery good product
Reviews displayed in chronological order
Contact
Go to website
Certification
