Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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K. M.
31 May 2025
Verified reviewGoor shop, ski arrived on time, no stamp duty for uk buyer, all good
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S. J.
16 May 2025
Verified reviewThis was my 2nd time ordering from Glissop, so that's a good start. I find the website shows a lot of detail about the sunglasses I wanted to buy, so I could take time and find the right shade and sun protection. I do find the glasses to be very competitively priced and I trust the authenticity and quality of what is on offer. I spoke to William Eiras concerning an identical pair of glasses on an alternative site, he was happy to price match, so the purchase was even more rewarding. I hope to continue purchasing from Glissop and I value their service.
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M. C.
15 May 2025
Verified reviewFantastic service and price! Delighted with my new Maui Jims
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Caroline D.
15 May 2025
Verified reviewPromt service and speedy delivery. Great walking boots. Thanks
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Jeremy N.
15 May 2025
Verified reviewGreat price, clear details about delivering to the UK, high quality job fitting bindings, overall excellent service.
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Phil M.
14 May 2025
Verified reviewGood website and easy access to checkout. Delivery could have been quicker i suppose for the postage paid but all in all very good service and recommended.
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Shane M.
14 May 2025
Verified reviewGreat service as always. Thank you.
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C. H.
13 May 2025
Verified reviewGood service, quicker than expected delivery, well packaged and undamaged snowboard arrived in time for my trip to the Alps
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J. H.
11 May 2025
Verified reviewGreat so far, but not been able to test it yet so can’t provide feedback fully
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D. B.
10 May 2025
Verified reviewBased on very fast delivery. Delivered to my Daughter's house in France to avoid postage to UK. May be a while before I see ski goggles. Maybe even longer before I use them.
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R. B.
9 May 2025
Verified reviewVery goof
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N. K.
8 May 2025
Verified reviewJust ordered Kores 93, this is my second pair of skis from the company, fantastic service they put the price with no nasty surprises with import tax, fitted my bindings for me boots fit straight in looking forward to using next year. Would definitely recommend. Many thanks Neil
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H. W.
8 May 2025
Verified reviewMy product wasn’t delivered originally but glisshop were excellent at responding and quickly sent a replacement
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M. T.
8 May 2025
Verified reviewNo issue with this company at all, France located and all the import duties and taxes are already part of the price. Be aware shipping will take longer as it is based in Europe. Best price found online for what I wanted. Their catalogue is also huge! Overall very good and happy with my purchase.
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I. B.
7 May 2025
Verified reviewDelivered quickly and all together. Very happy
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R. G.
6 May 2025
Verified reviewOrdered and deliverd within days
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L. C.
6 May 2025
Verified reviewIncredibly helpful every step of the process will definitely order again
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D. C.
6 May 2025
Verified reviewExcellent. Very helpful when I called them and skis were delivered as described and when expected. Thanks.
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C. G.
6 May 2025
Verified reviewAbsolutely brilliant. Wasn’t quite sure, but Glisshop got the skis to me in great time, well packaged. Very pleased.
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K. P.
6 May 2025
Verified reviewQuick response to a wrong order on my part. Very happy with price and service, bindings fit perfectly after giving boot size online,
Reviews displayed in chronological order