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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Russell D.
5 Dec 2025
Verified reviewgreat price and great service many thanks
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Andy P.
5 Dec 2025
Verified reviewEasy ordering process, came well protected in the packaging. Great fit 😊
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Ville V.
5 Dec 2025
Verified reviewthese bindings were very hard to find. happily glisshop had them.
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Tom F.
5 Dec 2025
Verified reviewFaultless
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Gemma B.
5 Dec 2025
Verified reviewIt took over 4 weeks to arrive and multiple emails to chase up.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. Unfortunately your parcel was lost on the way to the UK and we sincerely apologise for that. We immediately opened an investigation upon receiving your email and 2 days later a new parcel was dispatched, which you received 6 days later. We hope you are happy with your order. Best regards The Glisshop Team
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Liang X.
5 Dec 2025
Verified reviewGood ski, price is reasonable, delivery is not ideal but I finally received it
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Carl D.
5 Dec 2025
Verified reviewGreat day sack for hiking. Very spacious and weight is evenly distributed. The hip straps really help. Would recommend to anyone looking for a well designed easy to use day sack.
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Nuria G.
5 Dec 2025
Verified reviewThe whole process from ordering on line and receiving the order was easy. I knew my boots size, my weight, height and me level/need for the skis. As such I was able to easily identify what ski I needed and have the bindings set to my skis. When I received the skis they were set near perfect, only a minor change and I was ready to go. The skis are exactly as ordered and perfect for me. The only thing that was outstanding is my free gift of a ski bag didnt arrive with the skis. I got the box for it but it was empty. I can see that this was an over sight, and as it was an 'extra' i haven't let it alter my review.
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Nigel B.
22 Nov 2025
Verified reviewVery helpful with the ordering process and good value prices. The skis arrived in good condition, which was just as well as they were just left on my door step - it would be good to able to book a delivery time from the courier.
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Matthew S.
22 Nov 2025
Verified reviewFast delivery and good price!
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William john G.
22 Nov 2025
Verified review1st class
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Musa R.
22 Nov 2025
Verified reviewI ordered my first set of skis from Glisshop and was really impressed with the whole experience. At first I was worried because the tracking link wasn’t updating, so I phoned their customer service team. They explained clearly that the parcel hadn’t left the country yet, which was really reassuring. Once it shipped, delivery was prompt and everything arrived in perfect condition. The staff I spoke to were incredibly helpful and put my mind at ease. Highly recommend!
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Oliwia R.
22 Nov 2025
Verified reviewExcellent
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David S.
22 Nov 2025
Verified reviewThe website is very easy to use, some great prices and the service was top notch. Will definitely use again in the future.
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Kristijan P.
22 Nov 2025
Verified reviewSuper great service! Will be a returning customer for sure.
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M. B.
22 Nov 2025
Verified reviewVery good, great service. I would recommend.
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Guy B.
22 Nov 2025
Verified reviewOrdered my new snowboard from them after speaking to their customer service. Very professional and speedy delivery. Well packed.
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Jess D.
22 Nov 2025
Verified reviewGood range of ski equipment and clothing at reasonable prices. No issues and quick delivery.
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Kathryn S.
22 Nov 2025
Verified reviewReally easy to look at all the options and find what I wanted. Binding mount instructions were easy to do and communication was great
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Matt O.
22 Nov 2025
Verified reviewExtremely good comms and fast delivery.
Reviews displayed in chronological order
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