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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Phillipa H.
7 May 2026
Verified reviewFantastic! Got the skis for a great price and they arrived so quickly. Faultless experience and would highly recommend
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Hollis J.
7 May 2026
Verified reviewEasy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
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Anthony S.
7 May 2026
Verified reviewTop service
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James C.
26 Apr 2026
Verified reviewEasy to order and great service to the UK too
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John A.
26 Apr 2026
Verified reviewExcellent, highly recommend
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Stephan P.
26 Apr 2026
Verified reviewGreat service again on this, my third purchase from Glisshop - great customer support and technical advice. The whole buying experience was excellent, the shipping process and quick delivery time was exceptional. Would certainly recommend Glisshop to anyone considering buying equipment but a little apprehensive about buying online. With Glisshop they are there to help and advise you through your purchase.
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Joan H.
26 Apr 2026
Verified reviewSkis are perfect bindings working well , all is food
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X. L.
26 Apr 2026
Verified reviewNevigation on the site is smooth and easy. Delivery is alright, not too slow, parcel force is a little more expensive than other sites. Customer service has been used much. Can't comment about it. The product is nice. Price is competitive.
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John W.
26 Apr 2026
Verified reviewExcellent value and quality. Have bookmarked Glisshop.
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Tidaratt P.
26 Apr 2026
Verified reviewFast delivery, Fast response from office, good price and good quality skis
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Jacquie S.
26 Apr 2026
Verified reviewSite was easy to use, ordering was simple, and my boots arrived in excellent condition well within the promised timeframe,
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Richard A.
26 Apr 2026
Verified reviewGood, easy to use website, with plenty of information about the products. Easy to buy items in the UK (but they do take a number of days to arrive). Plenty of email updates sent with useful information.
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Nick N.
26 Apr 2026
Verified reviewVery helpful and efficient in sorting out a problem with the order.
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Nicolas C.
26 Apr 2026
Verified reviewGreat sun glasses
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Ivan Z.
26 Apr 2026
Verified reviewGood selection of products of high quality, leading brands, attractive prices. Delivered on time,
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Simon C.
26 Apr 2026
Verified reviewGreat set of skis. Amazing price in sale & smooth delivery at expected pace.
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Colin B.
26 Apr 2026
Verified reviewGood price and pretty fast delivery to UK
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Dave C.
26 Apr 2026
Verified reviewItem purchased on 26/3/26. Item arrived on 9/4/26 (2weeks) Delay was not the fault of Parcelforce 48. All that said, item was delivered in good condition, I’m happy with it and the price.
Reply from Glisshop.co.uk
Hello and thank you for taking the time to leave your feedback. We are pleased to hear that you are happy with you order. With regard to the delivery time, we ship to the UK twice a week and deliveries usually take between 5 to 7 days depending on the length of time they spend in customs. Unfortunately, your parcel was delayed slightly longer than usual due to the extended Easter weekend. We apologise for any inconvenience this may have caused and thank you for your understanding. Best regards The Glisshop Team
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Donald M.
26 Apr 2026
Verified reviewBrilliant service very quick delivery
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Dan J.
26 Apr 2026
Verified reviewGreat customer service. Quick response to questions and alteration request.
Reviews displayed in chronological order
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