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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Franklin B.
26 Apr 2026
Verified reviewOrdered 2 sets of skis at a great price for delivery to the UK. All very smooth and easy with plenty of update emails. Can’t wait to try them next year.
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Ian S.
26 Apr 2026
Verified reviewI was a bit unsure about ordering from abroad but all was perfect and received my board in good time with no problems.
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David H.
25 Apr 2026
Verified reviewExcellent service, good products, skis assembled carefully, safe delivery to UK, very competitive pricing
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Sergiy T.
25 Apr 2026
Verified reviewA long delay with dispatch of in-stock items (order made on Thursday over 10 hours before cut off time), order was only dispatched the following week in Tuesday after my email prompt. The delivery estimate abroad is quite inaccurate (partly as the result of the unexplained delay with the dispatch, partly due to Chronopost delay). This has impacted my skiing holiday.
Reply from Glisshop.co.uk
Hello and thank you for taking the time to leave your feedback. We apologise if you were unhappy with the delivery experience. We received your order on the Thursday 05/02 and it was dispatched to Sweden on the following Monday. The preparation time was slightly longer than usual due to the busy winter sales period. Shipments to Sweden are estimated as taking 4 to 5 days, however we are unable to guarantee the exact delivery date and unfortunately the carrier took 8 days to deliver your parcel. We regret that your experience did not meet expectations and hope we that we will have the opportunity to provide you with a better service in the future. Best regards The Glisshop Team
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Karen P.
25 Apr 2026
Verified reviewFairly easy to order with plenty of information on the website. Decent range of products to choose from and competitively priced. I was a little surprised that the company appears to be in France given the .co.uk address. Needed to contact customer service as I was out of the country when my order arrived. The site clearly states orders needed to be personally 'signed for' on receipt. Fortunately, the courier either wasn't aware of or ignored these instructions and left them in a safe place. Order to delivery time was quite lengthy but overall okay service. I would use them again and would recommend
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Alexander W.
11 Apr 2026
Verified reviewAs a family, we have bought about five sets of skis from Glisshop over the past ten years or so. We have always been very impressed by the speed of delivery and after sales service. Our purchases have always been excellent value for money with substantial savings over other companies.
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Mahoney P.
10 Apr 2026
Verified reviewGreat price and quick delivery. Highly recommended.
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Jayne R.
10 Apr 2026
Verified reviewGreat price and delivered speedily
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Mark A.
10 Apr 2026
Verified reviewEasy to use site,great price and kept me notified about the delivery times
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Taylor C.
10 Apr 2026
Verified reviewExcellent shop- clear website, good prices, fast and simple delivery with no catches. Have already ordered again
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Kevin M.
9 Apr 2026
Verified reviewQuick efficient service
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Ged B.
9 Apr 2026
Verified reviewExcellent service. Excellent product portfolio.
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Ross G.
9 Apr 2026
Verified reviewGood service and good price. Can’t judge the skis and the fitting of the bindings until next season.
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Reeja 196344552 P.
9 Apr 2026
Verified reviewTheir service was excellent. Thet delivered my goggles directly to the ski resort on time and within the time promised and was packaged securely ! They were very responsive every step of the way with every query once I hand place the order. They tracked my parcel and updated me and provided me with all tracking details. They were hassle free and I would shop with gliss shop again . Joanna was excellent
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Daniel S.
9 Apr 2026
Verified reviewVery efficient service. Product arrived quickly with no issues
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Callum B.
9 Apr 2026
Verified reviewGreat service and super quick delivery.
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Emily P.
9 Apr 2026
Verified reviewGood prices, good advice on products, excellent delivery service.
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Stuart F.
9 Apr 2026
Verified reviewGood
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Mark P.
9 Apr 2026
Verified reviewEasy transaction. Fast delivery. Excellently packaged parcel.
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Carl E.
9 Apr 2026
Verified reviewRecently purchased a set of skis from Glisshop, easy online interface, good follow up communication re delivery. Item was delivered in a secure box which fully protected the item during transit.
Reviews displayed in chronological order
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