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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Michael J.
29 May 2026
Verified reviewYou did not honour a guarantee. The ski had an acknowledged defect and you hid behind the manufacturer denial.
Reply from Glisshop.co.uk
Hello, We are sorry to read your feedback. Unfortunately, the skis could not be covered under warranty. Both our after-sales team and the brand’s warranty department carried out an assessment and reached the same conclusion. The damage observed is not considered to be a manufacturing defect. The delamination appears to be linked to impacts and inappropriate use, which is not covered by the warranty terms. We understand your disappointment, but in this case we have followed the standard warranty procedure and based our decision on the technical assessment provided. Please feel free to contact us again if you have any further questions about this case. Best regards, The Glisshop team
Reply from Michael J.
Google it. The product has an acknowledged structural defect. Been reported and commented on many times. Shoddy.
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Andrew L.
29 May 2026
Verified reviewAmazing service. I didn’t have my boot size at the precise time of order, but the team spoke to over the phone and allowed me to secure my order and then chat via email with the correct information. My skis were in good condition but the packaging looked a battered - luckily the bindings where well protected.
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Shaun W.
29 May 2026
Verified reviewWe are in the UK and have used Glisshop a few times now and have always been very satisfied with the products, service and delivery. We will definitely use again and recommend.
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John L.
29 May 2026
Verified reviewGreat service as always. We have ordered a number of items over the years and have always received 5 star service.
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Jim W.
29 May 2026
Verified reviewGlisshop offered competitive pricing, a wide selection of skis, and good technical information about the skis performance. Ordering and delivery were trouble free, and i was kept up to date about the progress of my order which arrived slightly earlier than planned. All in all a good buying experience
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Louise H.
29 May 2026
Verified reviewBrilliant shop to buy from. Very smooth delivery and returns to ensure you can get the kit that fits.
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Wesley G.
29 May 2026
Verified reviewEveryone was very helpful and always wanting to help
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Phil Q.
29 May 2026
Verified reviewEasy to use website, lots of information. Picked up an end of season powder board at a great price. Good delivery and communication too Too early to tell if the board is any good, that's for the 26/27 season
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Howard K.
29 May 2026
Verified reviewGood service and delivery
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Kate L.
29 May 2026
Verified reviewExcellent customer service and excellent items at great prices.
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Adam O.
29 May 2026
Verified reviewThe product is great, fast shipping and no problems. My complain is that it came without any instructions. I send a message about it asking for help about installing process on my snowboard but there was no response. I also ask the same on the oficial brand Amplid, but there are no responding.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We apologise for the fact that your original message went unanswered. This must have been an oversight on our part as we always strive to answer every email. We have since sent you a video tutorial on how to mount your snowboard bindings. Please feel free to contact us again if you have any questions. Best regards The Glisshop Team
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Dussie L.
13 May 2026
Verified reviewGreat
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James E.
13 May 2026
Verified reviewVery easy to use and very efficient, thank you!
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Michael D.
13 May 2026
Verified reviewhappened quickly, ahead of schedule and in great condition,
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Andrew B.
13 May 2026
Verified reviewVery easy to deal with, the online purchase was simple and when there was an unexpected delivery delay I was able to speak to customer services via a UK telephone number even though they are based in France.
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Declan K.
13 May 2026
Verified reviewTop class options and prices
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Jared A.
13 May 2026
Verified reviewVery impressed with Glisshop. They have an amazing range at good prices. Shipping took long but arrived on the told/expected so no complaints.
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Martin G.
13 May 2026
Verified reviewGood thankyou!
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Alistair K.
13 May 2026
Verified reviewThe ski's where delivered in excellent condition. I had difficulty tracking the goods, though I received a message from the carrier and few hours beforehand.
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Marcin M.
13 May 2026
Verified reviewVery good experience with Glisshop.The ordering process was smooth and easy, and everything was clearly communicated. My order arrived well packaged and in perfect condition. Delivery time was as expected, and I was kept updated throughout. Overall I’m very satisfied and would definitely recommend and use again.
Reviews displayed in chronological order
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