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Review Summary
Fracomina is often described as offering beautiful, elegant clothes that fit well and feel feminine. Several customers also mention a smooth ordering process, fast delivery, and helpful communication, while a few reports say items were too small or arrived with defects.
Delivery
"The belt shipped as extra package, no problem."
"Very easy steps to order...received on time."
"My package was delivered after 2,5 weeks, I needed the package for a party and I received it 1 week later. I called DHL and problem was that…"
My package was delivered after 2,5 weeks, I needed the package for a party and I received it 1 week later. I called DHL and problem was that Francomina did not give my email address, nor phone number to them so they could not reach me to deliver the package, big mistake from Francomina.
Digital experience
"express delivery speed and fantastic communication with the store. Even though I am from another country, I will be very happy to shop with you.…"
express delivery speed and fantastic communication with the store. Even though I am from another country, I will be very happy to shop with you. Thank you very much
"Site works perfectly and fast delivery."
"Produtos com muita qualidade e design muito apelativo e o site muito fácil de usar."
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M. P.
7 Feb 2025
Verified reviewLoved it! The customers service is great!
Reply from En.fracomina.com
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M. V.
30 Jan 2025
Verified reviewTodo correcto
Reply from En.fracomina.com
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A. K.
30 Jan 2025
Verified reviewAll god
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A. P.
30 Jan 2025
Verified reviewI ordered my products on 6th January and still haven’t received them. An awful first experience 😔
Reply from En.fracomina.com
Dear customer, we apologize for you first experience on our website You order it was delivered as tracking DHL sent We hope that your review will improve in the future and certify the possibility of using a customer care service that is attentive to resolving any problems of online Fracomina orders Do not hesitate to contact us by phone at 39 340 88 74 986 (Monday/Friday from 9:00am to 6:00pm - Holiday Excluded) or by our Live Chat ❤️❤️
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K. L.
30 Jan 2025
Verified reviewVery nice jacket
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G. C.
30 Jan 2025
Verified reviewEasy to choose from site.
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L. F.
30 Jan 2025
Verified reviewAmazing
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A. M.
22 Jan 2025
Verified reviewCustomer friendly
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I. S.
15 Jan 2025
Verified reviewHo acquistato più volte, consegna veloce e personale gentilissimo 👍
Reply from En.fracomina.com
❤️❤️
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S. M.
9 Jan 2025
Verified reviewI order that dress and after they tell me that is not available but if you go to the website it still available to order ?!
Reply from En.fracomina.com
Dear customer, thank you for choosing us. We are sorry for the inconvenience, but Black Variant is not available. We have provided to delete this variant on our website We have also send you a Discount code for your next purchase, valid on entire catalog We hope that your review will improve in the future and certify the possibility of using a customer care service that is attentive to resolving any problems of online Fracomina orders Do not hesitate to contact us by phone at 39 340 88 74 986 (Monday/Friday from 9:00am to 6:00pm - Holiday Excluded) or by our Live Chat Best regards.
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G. C.
9 Jan 2025
Verified reviewVery Hapoy with everything!l Love you new shirt, Thank you
Reply from En.fracomina.com
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C. P.
31 Dec 2024
Verified reviewVery well
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G. G.
25 Dec 2024
Verified reviewSite ok, easy. Reliable. Quick delivery
Reply from En.fracomina.com
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L. S.
25 Dec 2024
Verified reviewLa prenda llegó con una nota en un bolso interno, se lo comuniqué a la tienda. Creo que tienen que tener más cuidado con las prendas que envían porque no llego en buenas condiciones. No volveré a comprar esta firma.
Reply from En.fracomina.com
Dear customer, thank you for choosing us. As discussed by email, we do not recognize any type of ticket that you have shown in the photo. We also suggested you to return the item in case you want to return it We hope that your review will improve in the future and certify the possibility of using a customer care service that is attentive to resolving any problems of online Fracomina orders Do not hesitate to contact us by phone or by our Live Chat Regards.
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F. L.
25 Dec 2024
Verified reviewVery satified
Reply from En.fracomina.com
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M. G.
21 Dec 2024
Verified reviewEasy and fast
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I. B.
21 Dec 2024
Verified reviewEverything ok with en.fracomina.com.
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Z. A.
21 Dec 2024
Verified reviewI still haven't received dress I ordered.
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C. B.
13 Dec 2024
Verified reviewhlhnmbmn
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D. L.
12 Dec 2024
Verified reviewService is ok. But I actually did not recieved the product which I was looking forward to most, so little disapointed. In general, I quite like your products.
Reply from En.fracomina.com
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Reviews displayed in chronological order
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