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Review Summary
Ekosport is often described as quick and straightforward, with a clear website, easy ordering and products that arrive as described. Customers also mention good fit for boots, helpful replies from customer service, and the feeling that buying a hard-to-find item was simple.
Delivery
"Fantastic fast service clear website brilliant pricing"
"Miraculously, the product arrived in time (after I send them an email). The product was excellent vale for money."
"My first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again."
Digital experience
"Great site, will use again"
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
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A. A.
10 May 2023
Verified reviewThr courier dumped the expensive package over the garden fence and no notification it was there, easily could have been taken - the integrity of the package was damaged - luckily the contents was well packed.
Reply from Ekosport.co.uk
Hello, We apologize for the inconvenience. We are bringing up this information to the carrier concerned so that this does not happen again. Furthermore, we hope that this misunderstanding will not hinder your shopping experience. Sincerely, Ekosport
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A. A.
10 May 2023
Verified reviewExcellent web site, fantastic deals & great communication 5 stars from me
Reply from Ekosport.co.uk
Hello, We warmly thank you for the five stars and for your comment. We hope to see you soon, Sincerely, Ekosport
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A. A.
10 May 2023
Verified reviewI bought a travel bag two weeks before a birthday. It eventually arrived after two “where is it” emails two week after the birthday. The box was in a right state. But Evri are a courier who only seem to have problems with delivering from every supplier. I don’t know why anyone uses them. The bag itself was excellent.
Reply from Ekosport.co.uk
Dear Customer, We are sorry for this experience, our team has done everything possible to resolve this issue quickly with the carrier. We are happy that you are able to enjoy your item. Furthermore, we thank you for your understanding, Sincerely, Ekosport
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A. A.
10 May 2023
Verified reviewReslly good
Reply from Ekosport.co.uk
Hello, Thank you for your comment, it is greatly appreciated by our team. Sincerely Ekosport
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A. A.
10 May 2023
Verified reviewGreat quality vest from Helly Hansen and a good price from Ekosport. A
Reply from Ekosport.co.uk
Hello, We offer preferential and attractive prices throughout the year, we thank you for pointing this out. Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewWould have given 5 ☆ but for cost of delivery
Reply from Ekosport.co.uk
Hello, We warmly thank you for your comment, we are glad that our services have met your expectations. Concerning the dispatch, it’s part of our Terms and conditions that the shipping fees is £14,99. But we do our best to minimize the cost for our customer, as you may have noticed with the attractive prices of our products. We hope to see you soon. Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewGood site and delivery well priced
Reply from Ekosport.co.uk
Hello, Thank you for taking the time to share your experience on our website. Best regards, Ekosport
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A. A.
1 May 2023
Verified reviewNo issues, had to wait for shipping from when i ordered, but that's because they only ship two days a week. Emailed them with a question and they emailed back couple of hours later. All round satisfied with company
Reply from Ekosport.co.uk
Hello, Thank you for your positive feedback. The entire Ekosport team is working hard to respond to your requests as quickly as possible. We wish you a very nice day, Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewExceptional range of products, service and prices. Highliy recommended.
Reply from Ekosport.co.uk
Hello, Our customer service thanks you for your positive opinion about your customer experience. Our company offers a wide range of products with attractive prices all year round, we thank you for pointing this out. We wish you a very nice day, Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewVery happy with my purchase, prompt delivery
Reply from Ekosport.co.uk
Hello, Thank you for your comment, it is greatly appreciated by our team. Sincerely Ekosport
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A. A.
1 May 2023
Verified reviewFast, efficient and on time with good feedback about order. Highly recommend.
Reply from Ekosport.co.uk
Hello, Our customer service thanks you for your positive opinion about our company. We wish you a very nice day, Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewGreat service and fast!
Reply from Ekosport.co.uk
Hello, Our customer service thanks you for your positive opinion about your customer experience. We wish you a very nice day, Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewGood selection of products and sizes, good website: order arrived quickly and without excessive packaging! Returns procedure easy - highly recommend
Reply from Ekosport.co.uk
Hello, Thank you for taking the time to share your great experience on our site. We are glad to see that our services have met your expectations. We wish you a very nice day. Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewIt’s been over a week and I don’t have the item and the tracking number suggests it’s not left yet so I don’t know why I’m asked for a review hehe.
Reply from Ekosport.co.uk
Hello, According to EVRI, you received your package on April 18th. For your information, orders are picked up by Schneider in France and then there are forwarded to EVRI (so the tracking will be active once scanned at Evri). We thank you for your understanding. We are happy that you can enjoy your items. Best regards, Ekosport
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A. A.
1 May 2023
Verified reviewgreat service very happy with the communication and products
Reply from Ekosport.co.uk
Hello, Thank you for your positive opinion. We hope to see you soon on our website ! Best regards, Ekosport
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A. A.
1 May 2023
Verified reviewI'm extremely happy with my skis and definitely gonna order more stuff from this site as its really reliable and helpful with all the ski binding sizes and other equipment
Reply from Ekosport.co.uk
Hello, Thank you for taking the time to share your experience on our website. We wish you an excellent day and remain at your disposal. Best regards, Ekosport
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A. A.
1 May 2023
Verified reviewProducts have enough details and photographs for an informed purchase.
Reply from Ekosport.co.uk
Dear Customer, Thank you for taking the time to share your great experience on our site. We are happy to see that our product description answered all of your questions. We wish you a very nice day. Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewSkis arrived quickly and fitted . Great service
Reply from Ekosport.co.uk
Hello, Thank you for your nice recommendation. We hope to see you soon on our website ! Best regards, Ekosport
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A. A.
1 May 2023
Verified reviewGood prices and products. Unfortunate that we have to pay for delivery and also for the return. Potentially having to pay twice to try a product.
Reply from Ekosport.co.uk
Hello, Thank you for your comment on your recent purchase. We propose attractive prices all over the year. Concerning your return, all the information are indicated on our website “You have 60 days from the delivery date of your parcel to exercise your cancellation right and register a return request […] nor having to pay any penalty except the shipping fees of the concerned items.”. Unfortunately, it’s part of our Terms and conditions that you have carefully signed, the shipping fees is £14,99, but we do our best to minimize the cost for our customer. We wish you a very nice day, Sincerely, Ekosport
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A. A.
1 May 2023
Verified reviewVery satisfied with the Sorel boots. Ordered a size up having read reviews on them. Arrived relatively promptly, but understandable that it would take 10 days from Europe.
Reply from Ekosport.co.uk
Dear Customer, Thank you for taking the time to share your great experience on our site. Since the Brexit the parcels pass obligatorily in customs, which caused a little delay. We thank you for your understanding. Kind regards, Ekosport
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