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Review Summary
Ekosport is often described as quick and straightforward, with a clear website, easy ordering and products that arrive as described. Customers also mention good fit for boots, helpful replies from customer service, and the feeling that buying a hard-to-find item was simple.
Delivery
"Fantastic fast service clear website brilliant pricing"
"Miraculously, the product arrived in time (after I send them an email). The product was excellent vale for money."
"My first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again."
Digital experience
"Great site, will use again"
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
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A. A.
1 Jun 2023
Verified reviewExcellent delivery and high quality shoes
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A. A.
1 Jun 2023
Verified reviewGreat website, everything went very smoothly
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A. A.
1 Jun 2023
Verified reviewGood discount, and delivery. Some great products
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A. A.
1 Jun 2023
Verified reviewProduct and price ok but unfortunately the order did not arrive within the specified timescale so we did not have the skis to use for our holiday and had to hire a pair at a cost of over £100 - made any discount completely not worthwhile
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A. A.
1 Jun 2023
Verified reviewVery oood serhice, excellent prices, fast delivery, easy returns
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A. A.
1 Jun 2023
Verified reviewExcellent communication and tracking of goods Trusted overseas sales.
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A. A.
1 Jun 2023
Verified reviewNice and easy website to use. Cheapest for the item I purchased. Item arrived well packaged and customer service answered my queries very quickly and provided an update.
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A. A.
30 May 2023
Verified reviewIf I could offer less than one star, I would offer zero. I placed the order on May 5th and it still appears on the track from Evri that it is in the process of being placed by the courier today, with the date being May 15th and char if I wrote them about this problem, I assured myself that I will receive the order by the end of the day because it was delayed due to the snowstorms and the days off in Frata and Great Britain, where this parcel was supposed to arrive until May 8th, but today I repeat it is the 15th, I wrote the third message to which I haven't received any reply and still there are 211 lira in the air.. this whole service is terrible
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A. A.
30 May 2023
Verified reviewEkosport had the cycling shoes that I wanted at a great price but I was concerned by some negative reviews on the Internet. I decided to give it a go and I couldn't be more pleased. Things went smoothly from start to finish and now I have a wonderful pair of Sidi cycling shoes. I would not hesitate buying from Ekosport again. They really delivered great goods and great service. Thank you, Ekosport!
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A. A.
27 May 2023
Verified reviewExcellent ski boots from a trusted site..despite bank holiday wkend they arrived as described
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A. A.
27 May 2023
Verified reviewI took a gamble on an internet site I had not used before when I spotted the great price for some walking boots I wanted. Despite delays at the couriers due to the two early May Bank Holidays, they arrived in time and the communication from Ekosport when I was starting to worry was quick and helpful.
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A. A.
27 May 2023
Verified reviewFast and reliable
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A. A.
27 May 2023
Verified reviewArrived promptly, item was as expected.
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A. A.
27 May 2023
Verified reviewFast delivery from overseas. Brilliant customer service.
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A. A.
13 May 2023
Verified reviewItem as described. Many thanks.
Reply from Ekosport.co.uk
Hello, We thank you for this pleasant comment. We are delighted that you can fully enjoy your articles. Have a great day, Best regards, Ekosport
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A. A.
10 May 2023
Verified reviewLooking online for a pair of size 11 Merrell walking boots. This site had them at a reasonable price so l bought them only to discover they were size 11 CHILD SIZE!!!! I wouldn't bother with this company again, still waiting for a refund!
Reply from Ekosport.co.uk
Hello, Everything is written on the characteristics of the product, so that our customer can choose whether it meets their expectations or not. For this Merrell walking boot, it was written on the characteristics just next to the picture of the boots that these are for kids, and this is noted several times. As we explained to you by email, once your return has been treated and received by our teams, you will be compensated. But, no return request has been made by you. If you wish to return the shoe for a refund, please create your request in your customer account. If you have made a return by another carrier, please contact us promptly. Sincerely, Ekosport
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A. A.
10 May 2023
Verified review4 weeks and no order and no refund
Reply from Ekosport.co.uk
Hello, Regarding our information about this order, our customer department has compensated you at the beginning of May. We are sorry for the delay, but in your case, we had to investigate with the carrier. We are at your disposal, you can contact us by email or by phone if the problem still persists. Sincerely, Ekosport
Reply from Ekosport.co.uk
Hello, Regarding our information about this order, our customer department has compensated you at the beginning of May. We are sorry for the delay, but in your case, we had to investigate with the carrier. We are at your disposal, you can contact us by email or by phone if the problem still persists. Sincerely, Ekosport
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A. A.
10 May 2023
Verified reviewVery good
Reply from Ekosport.co.uk
Hello, We warmly thank you for your comment. Sincerely, Ekosport
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A. A.
10 May 2023
Verified reviewGood prices and fast delivery
Reply from Ekosport.co.uk
Hello, Our customer service department thanks you for your positive feedback on your experience with our company. Sincerely, Ekosport
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A. A.
10 May 2023
Verified reviewThe parcel was delivered on the correct day but just left on the doorstep of my daughter's home as arranged as I was not in the UK. Bearing in mind you were delivering a rather exoensive item I was concerned that the parcel might be taken by a stranger walking past. Luckily it was taken in when her husband returned. It would have been safer not to have left it on the doorstep in full view - it would have been more sensible to leave a note asking us to make another arrangement for a handover in person. I am pleased with the purchase but not with the delivery firm you used - I will only repeat a purchase if you can guarantee that delivery has to be a handover of goods in person by the delivery agent.
Reply from Ekosport.co.uk
Hello, Thank you for your positive comment about our company. However, we are sorry about the experience provided by the carrier. We will pass this information to the carrier concerned, so that you will be able to choose a secure place for a future order. Have a nice day, Sincerely Ekosport
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