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Review Summary
Ekosport is often described as quick and straightforward, with a clear website, easy ordering and products that arrive as described. Customers also mention good fit for boots, helpful replies from customer service, and the feeling that buying a hard-to-find item was simple.
Delivery
"Fantastic fast service clear website brilliant pricing"
"Miraculously, the product arrived in time (after I send them an email). The product was excellent vale for money."
"My first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again."
Digital experience
"Great site, will use again"
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
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S. L.
22 Jan 2025
Verified reviewOrdered some ski boots. Came in good time. No complaints
Reply from Ekosport.co.uk
Hello Stuart, Thank you for your feedback! We’re glad to hear the ski boots arrived on time and met your expectations. Enjoy your new boots! Best regards, ekosport.co.uk Team
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G. J.
22 Jan 2025
Verified reviewBest price, good communication and delivery time was reasonable. Would use again.
Reply from Ekosport.co.uk
Hello Glyn, Thank you so much for your kind feedback! We're thrilled to hear you were satisfied with our pricing, communication, and delivery time. We look forward to serving you again! Best regards, The Ekosport Team
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D. K.
22 Jan 2025
Verified reviewThey lied about delivery expectations, inducing me to buy from them when another vendor was much cheaper and STILL haven’t delivered (now useless) order and have refused refund. They are the worst online retailer I have had experience of. Awful, lying, con artists.
Reply from Ekosport.co.uk
Dear David, We sincerely apologize for the inconvenience you've experienced. You have been refunded after the conclusion of the investigation. However, please note that as of now, EVRI has not been able to locate your package. For your information, this is still an ongoing situation for Ekosport. We want to emphasize that Ekosport has been fully committed to assisting you throughout this process. We have listened to your concerns from the very beginning and have responded promptly to all your emails to track the progress of your case. Furthermore, we understand how frustrating this situation has been. Best regards, Ekosport
Reply from D. K.
Bullshit
Show exchanges Hide exchanges -
I. B.
22 Jan 2025
Verified review.,’
Reply from Ekosport.co.uk
Hello Thank you. Best regards, The Ekosport Team
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P. B.
22 Jan 2025
Verified reviewThey have a great range of products at great prices compared to the UK an other sites... When I buy things this is one of the first sites I look at.
Reply from Ekosport.co.uk
Hello Paul, Thank you so much for your wonderful review! We are pleased to hear that you appreciate our range of products and competitive prices. It's great to know that ekosport.co.uk is one of your go-to sites for shopping. We are committed to providing an excellent online experience, and your feedback truly motivates us. Best regards, The Ekosport Team
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R. M.
22 Jan 2025
Verified reviewEasy to use and good value
Reply from Ekosport.co.uk
Hello! We appreciate your review! Best regards, The Ekosport Team
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S. L.
22 Jan 2025
Verified reviewAll good.
Reply from Ekosport.co.uk
Hello, Perfect! Feel free to reach out if you need anything else. Best regards, The Ekosport Team
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S. D.
22 Jan 2025
Verified reviewGreat doing business with Ekosport.co.uk
Reply from Ekosport.co.uk
Hello Stefan, We appreciate your feedback. It's great to hear that your experience with us was a positive one. We hope to welcome you back soon! Best regards, The Ekosport Team
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J. T.
22 Jan 2025
Verified reviewDelivered in the time and date it said it. Items as described. Great service.
Reply from Ekosport.co.uk
Hello John, Thank you for your fantastic feedback! We’re so glad to hear that everything was delivered on time and as described. Best regards, The Ekosport Team
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P. D.
22 Jan 2025
Verified reviewGood service and delivery of XC boots to UK. Top notch
Reply from Ekosport.co.uk
Hello Paul, Thanks for your kind words! We're happy to hear that the service and delivery went smoothly. Best regards, Ekosport Team
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P. J.
22 Jan 2025
Verified reviewEkosport are simply superb, the stock they hold is very impressive, And service is just great, fast delivery and well packaged, Will be ordering again!.
Reply from Ekosport.co.uk
Hello Pete, Wow, thank you so much for the amazing feedback! We're thrilled to hear that you're happy with our stock, service, and delivery. We can’t wait to welcome you back for your next order! Best regards, The Ekosport Team
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C. F.
22 Jan 2025
Verified reviewGood site, easy to find what I was looking for.
Reply from Ekosport.co.uk
Hello Caroline, Thanks for your feedback! We're happy that you found the site user-friendly and were able to find what you needed. Best regards, Ekosport Team
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R. M.
21 Jan 2025
Verified reviewI have returned my goods more than a month ago and despite many phone calls I am still waiting for my refund this company is a joke very unprofessional
Reply from Ekosport.co.uk
Hello, Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration you've faced regarding your refund. This is not the level of service we strive for, and we appreciate your patience as we work through this issue. Indeed, since the Brexit, all return parcels from the UK go through the customs sorting center and are then sent back grouped. This explains the length of the refund. Best regards, Ekosport
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R. S.
21 Jan 2025
Verified reviewCame ontime item as described good price to
Reply from Ekosport.co.uk
Hello Rosie, We appreciate your review. It's great to know that the product arrived as expected and you were happy with the price. Best regards, The ekosport Team
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N. C.
21 Jan 2025
Verified reviewGreat website. Delivered an excellent product on time.
Reply from Ekosport.co.uk
Hello Nathan, Thanks for your review! We're happy that everything went smoothly from order to delivery. Let us know if we can assist you with anything else! Best wishes, The Ekosport Team.
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T. M.
13 Jan 2025
Verified revieweasy to navigate and order
Reply from Ekosport.co.uk
Hello Tony, Thank you for your feedback! We're glad to hear that you found our website easy to navigate and place an order. If there's anything else we can do to improve your experience, feel free to let us know! Best regards, Ekosport
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J. H.
13 Jan 2025
Verified reviewFantastic service and really fast delivery to the UK. I ordered the item on Thurs 26th December and it was delivered on Tuesday 31st. Considering it was the Xmas holidays and there was a weekend the speed of despatch and delivery were brilliant. The rucksack was exactly what I was looking for and it was a great price too. I was very happy with it when it arrived.
Reply from Ekosport.co.uk
Hello, We really appreciate your detailed feedback. It's great to know the delivery exceeded your expectations despite the holiday rush, and that the product was just what you were looking for. Best regards, The ekosport Team
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B. R.
13 Jan 2025
Verified reviewExcellent Item, fits perfectly and decent quality at a reasonable price
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A. B.
13 Jan 2025
Verified reviewNever received the item and refund. Had to apply for charge back through credit card. Very ineffective communications.
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A. W.
13 Jan 2025
Verified reviewNever used the site before but it was great.
Reply from Ekosport.co.uk
Hello Andrew, Thanks for your first order! We're happy to hear it went well and look forward to serving you again. Best regards, The Ekosport Team
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