Reviews for Ekosport.co.uk

Hi Robert, Thank you for your lovely feedback, we are really pleased you enjoyed your experience with us. It means a lot to the team to hear this, and we hope to welcome you back soon. Thanks again. ekosport team

Hi Colin, Thanks so much for the lovely rating, we really appreciate you taking the time to share this. Delighted to hear you had a great experience with us, we hope to see you back soon. Many thanks. Ekosport team

Hi Jos, Thanks so much for your kind words. We are sorry there was any inconvenience and are glad everything was resolved to your satisfaction. Thanks again, much appreciated. Ekosport team

Hi Michal, Thanks so much for the lovely feedback, we are really pleased you had a positive experience with us. We hope to welcome you back soon. Kind regards. Ekosport team

Dear Stuart, We’re delighted to hear that you had a good experience with us and that you would shop with us again. Best regards, Ekosport

Dear Ronnie, Thank you very much for your feedback! We’re glad you’re happy with your new ski boots and the price. We hope you have an amazing ski season! Best regards, Ekosport

Dear Simon, Thank you so much for your wonderful feedback! We’re delighted to hear that you were impressed with our service once again. It’s great to know that the ordering process was straightforward and that your skis arrived quickly. We truly appreciate your recommendation! Best regards, Ekosport

Hello Mark, Thank you for your lovely review, we are really pleased you had a positive experience with us. We appreciate you taking the time to recommend us, it means a lot to the team. Many thanks. ekosport team

Dear Danny, We are sorry to hear about what happened and fully understand your disappointment. Unfortunately, once the parcel was handed over to the carrier, the delivery issue was no longer within our control. We sincerely regret the inconvenience caused by the delay and the lack of communication regarding your delivery. As the order could not be delivered, a full refund has been issued to you. Once again, please accept our sincere apologies for the inconvenience, and thank you for your understanding. Kind regards, Ekosport

Hello Abdul, Thanks so much for your lovely review. We are really pleased to hear you had a positive experience with us. We look forward to welcoming you back soon. Kind regards. Ekosport team

Dear Malcolm, Thank you for your great feedback! We’re happy to hear that you had a positive experience with us. Best regards, Ekosport

Dear Ian, Thank you for your feedback. We sincerely apologize for the delay. Regarding your email, we did reply, but unfortunately with a slight delay. We were not informed of the condition of the parcel, which meant we were unable to take action sooner. We are nevertheless pleased to hear that your parcel eventually arrived safely. We sincerely thank you for your patience and understanding. Best regards, Best regards, Ekosport

Dear Ronald, We’re very sorry for the inconvenience and the loss you experienced when returning the shoes. Unfortunately, brands do not always specify when they make changes to the fit or shape of a model, particularly when the appearance and markings remain unchanged. When we are provided with information about such changes, we always make sure to communicate it on the product page. We completely understand your frustration, especially as you were expecting to receive the same fit as your previous pair. We’re sorry that this information was not available to us in this case and that it resulted in additional trouble and expense for you. Please note that the return cost of £14.99 is the only amount that is at your expense. The remaining amount will be fully refunded to you. We hope this clarifies the refund process and apologise again for any inconvenience caused. Kind regards, Ekosport

Dear Hayley, Thank you so much for your kind feedback! 😊 We’re delighted to hear you were happy with our prices, fast delivery and communication. We really appreciate your support. Best regards, Ekosport

Dear Luke, Thank you so much for your detailed feedback! We’re delighted to hear that you were pleased with your purchase and our service. It’s great to know that your daughter’s Lange ski boots arrived smoothly in the UK and that you found our website easy to use. We’re also glad we could assist with your query regarding the delivery and that everything was resolved to your satisfaction. Thank you again for choosing Ekosport, and we hope to see you again soon! Kind regards, Ekosport

Dear Neil, Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience. Our Customer Service team did respond to all of your emails, and your case was followed up accordingly. At the end of the investigation, the refund was also processed. We sincerely apologize for the delay and any inconvenience caused. Kind regards, Ekosport

Dear Steve, Thank you so much for your fantastic feedback! We’re delighted to hear that you had such a great experience. Kind regards, Ekosport

Hi Shahriar, Thanks so much for your lovely review, we're really pleased you had a positive experience with us. It means a lot to the team and we hope to welcome you back soon. Best regards. Ekosport team

Dear Christopher, On 19 June 2026, we replied to your email and explained the procedure to follow to return an item. You did indeed order a pair of skis, but without bindings. We therefore invite you to check your order confirmation, invoice and order details in your customer account to verify the items included in your purchase. Kind regards, Ekosport

Hi Neil, Thanks so much for your kind review. We're really pleased you had a positive experience with us. Best regards. Ekosport team