What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
I use this brand and bought it as a wedding gift. Excellent quality products. Careful shipping.

J'utilise cette marque et l'ai acheté en cadeau de mariage. Excellente qualité de produits. Envoi soigné.
Experience from: 30 Aug 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
As usual, order delivered very quickly, in perfect condition thanks to very resistant packaging. The products themselves are of excellent quality.

Comme d'habitude, commande livrée très rapidement, en parfait état grâce à des emballages très résistants. Les produits eux-mêmes sont d'excellente qualité.
Experience from: 22 Apr 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Great website, very clear and fast order

Super site, très clair et commande rapide
Experience from: 21 Sept 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Without hesitation, this is an exceptional product.

Sans hésiter c'est un produit d'exception
Experience from: 21 Nov 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Exceptional quality and fast, reliable shipping

Qualité exceptionnelle et expédition rapide et sérieuse
Experience from: 17 Nov 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast and protected shipping.

Envoi protégé et rapide..
Experience from: 2 May 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent

Excellent
Experience from: 4 Apr 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Clear and easy to use

Clair et facile d'utilisation
Experience from: 18 Oct 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent quality

Excellente qualité
Experience from: 14 Oct 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect, fast

Parfait, rapide
Experience from: 12 May 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good.

Très bien.
Experience from: 22 Jul 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Satisfied

Satisfaite
Experience from: 10 Oct 2022
Originally published on cristel.com (fr)