What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
User-friendly site and impeccable delivery tracking

Site convivial et suivi de livraison impeccable
Experience from: 28 Apr 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
excellent work, as always

excellent travail, comme toujours
Experience from: 30 Mar 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good quality

Très bonne qualité
Experience from: 29 Nov 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
The possibility to change the stainless steel filter of the Sakura teapot is missing

Manque la possibilité de changer le filtre inox de la théière Sakura
Experience from: 15 Apr 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect, nothing to say

Parfait rien à dire
Experience from: 16 Jun 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Clear and simple site, nothing to complain about.

Site clair et simple, rien à redire.
Experience from: 8 Nov 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good site

Très bon site
Experience from: 14 Mar 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good but expensive

Trés bien mais prix élevé
Experience from: 19 Apr 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 16 Nov 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good product!

très bon produit!
Experience from: 22 Mar 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Well-designed site with all the necessary details for choosing products (regarding pans, saucepans, stockpots), reliable stock indication, fast and very careful shipping.

Site bien conçu avec tous les détails nécessaires au choix des produits (en ce qui concerne les poeles, casseroles, faitouts), stock indiqué fiable, expédition rapide et très soignée.
Experience from: 9 May 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Handle very well designed and reliable

Poignée très bien conçue et fiable
Experience from: 3 Oct 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent site, well documented to make a choice with full knowledge. Fast shipping, products well packaged.

Excellent site, bien documenté pour effectuer un choix en toute connaissance de cause. Expédition rapide, produits bien emballés.
Experience from: 7 Jul 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good site, easy to navigate, perfect delivery

Très bon site, facile à naviguer, livraison parfaite
Experience from: 28 Apr 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Top!

Top !
Experience from: 23 May 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
No problem, I am satisfied with all the purchases made.

Pas de. Problème je suis satisfaite de tous les achats effectués
Experience from: 6 May 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 11 Apr 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
All my Cristel orders have given me complete satisfaction. Navigating the site is easy and all important elements (size, dimensions, weight, components, etc.) are clearly explained.

Toutes mes commandes Cristel m'ont donné entière satisfaction. La navigation sur le site est facile et tous les éléments importants (taille, dimension, poids, composantes etc.) sont bien explicités.
Experience from: 15 Mar 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Serious website. To recommend

Site sérieux. A recommander
Experience from: 5 Jul 2022
Originally published on cristel.com (fr)
A. A.
14 Mar 2023
Verified review
Collected and verified by Verified Reviews
Responsive, fast, very good quality!

Réactif, rapide très bonne qualité !
Experience from: 29 Aug 2022
Originally published on cristel.com (fr)