What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 12 Jul 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
PERFECT

PARFAIT
Experience from: 5 Sept 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
PERFECT

PARFAIT
Experience from: 7 Sept 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Clear site, beautiful photos

Site clair belles photos
Experience from: 9 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Top-notch products, both in quality and design.

Articles au top aussi bien qualité que design
Experience from: 16 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Satisfied

satisfait
Experience from: 20 Sept 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
High-end products that require care during washing. You must follow the manufacturer's recommendations.

Des produits haut de gamme dont il faut faire attention lors du lavage. Il faut suivre les recommandations du fabricant.
Experience from: 28 Jun 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 9 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Used several times a week, the non-stick coating is of very good quality, effective, the heating is well distributed, the whole thing holds up well, easy maintenance, certainly due to the quality of the stainless steel.

Utilisée plusieurs fois par semaine l'anti adhérant est de trés bonne qualité, éfficasse, la chauffe est bien répartie, l'ensemble vieille bien, l'entretien facile certainement du à la qualité de l'inoxydable.
Experience from: 28 Oct 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Delighted with my purchases, CRISTEL products are a safe bet!

Ravie de mes achats, les produits CRISTEL une valeur sûre!
Experience from: 6 May 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Prestige brand, beautiful products made in France!

Marque de prestige, de beaux produits fabriqués en France!
Experience from: 17 Mar 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 26 Apr 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
I use them daily with satisfaction

Je les utilisent au quotidien avec satisfaction
Experience from: 21 Mar 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
very good

très bien
Experience from: 23 May 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good pan for making saucy dishes and stir-fries

Très bonne poêle pour faire des plates en sauce et woks
Experience from: 25 Apr 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very fast delivery, as ordered and well packaged.

Livraison très rapide, conforme à la commande et bien emballée.
Experience from: 11 Mar 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very clear and complete

Très clair et complet
Experience from: 14 Mar 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
very good

très bien
Experience from: 5 Apr 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good product. I am happy with my purchase

Très bon produit. Je suis content de mon achat
Experience from: 14 Mar 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very well-designed site, easy navigation.

Site très bien conçu, navigation aisée.
Experience from: 30 May 2022
Originally published on cristel.com (fr)