What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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5 ★

A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent.

Excellent.
Experience from: 21 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
No problem navigating the site

Pas de problème de navigation dans le site
Experience from: 28 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast and efficient.

Rapide efficace.
Experience from: 21 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
No problems with the website, and the customer service was also responsive.

Pas de pb sur le site , SAV également, réactif.
Experience from: 6 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Satisfactory

Satisfaisante
Experience from: 9 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Top quality

Top qualité
Experience from: 31 Aug 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
beautiful quality

belle qualité
Experience from: 15 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Everything is good, the product information over the phone, the fast delivery.

tout est bien, les renseignements sur le produit au téléphone, la livraison rapide.
Experience from: 18 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Proud to have companies like Cristel in France. Very good know-how and product follow-up. Thank you

Fière d'avoir en France des entreprises comme Cristel. Très bons savoir-faire et suivi de ses produits. Merci
Experience from: 12 Oct 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent quality material, received in perfect condition

Matériel d'excellente qualité, reçu dans un parfait état
Experience from: 26 Jul 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Everything went well

Tous c'est bien passe
Experience from: 15 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good quality

Très bonne qualité
Experience from: 20 Oct 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Exactly what I expected, I am happy to find the quality of Cristel products again.

Tout à fait ce que j'attendais , je retrouve avec plaisir la qualité des produits Cristel.
Experience from: 16 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good product, it can last a lifetime

Très bon produit, peut durer une vie
Experience from: 31 Aug 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Delivery compliant and fast

Livraison conforme et rapide
Experience from: 15 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good, it's clear and the user experience is good. It's easier to find your way around than on Mauviel, for example.

Très bien c'est clair et l'expérience utilisateur est bonne. On s'y retrouve mieux que chez Mauviel par encemple.
Experience from: 27 Oct 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent quality items and very beautiful as well.

Articles d'excellente qualité et très beaux de surcroit.
Experience from: 14 Jun 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Easy to use

Facile d’utilisation
Experience from: 16 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Everything was simple and clear regarding ordering and delivery. The product is perfect

Tout était simple et clair en matière de commande et livraison. Le produit est parfait
Experience from: 21 Oct 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Customer service guaranteed. Easy contact.

SAV assuré. Contact facile.
Experience from: 29 Aug 2022
Originally published on cristel.com (fr)