What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Nothing to report.

RAS.
Experience from: 2 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect. Delivered quickly, within the given timeframe.

Parfait. Livré rapidement, dans les délais donnés.
Experience from: 20 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Nothing in particular

rien de particulier
Experience from: 25 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Nothing to add to the 5 stars!

Rien à ajouter aux 5 étoiles !
Experience from: 16 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 2 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
The website is practical

Le site est pratique
Experience from: 29 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Clear navigation and explanations. Fast shipping

Navigation et explications claires. Expédition rapide
Experience from: 14 Feb 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 6 Dec 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very easy, very clear, products well described

Très facile, très clair, produits bien décrits
Experience from: 31 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
The product descriptions are complete and clear. The announced delivery times are respected.

Le descriptif des produits est complet et clair. Les délais de livraison annoncés sont respectés
Experience from: 6 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 7 Feb 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 10 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good products

Très bons produits
Experience from: 28 Nov 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very high quality, unbeatable price-quality ratio.

Très grande qualité, rapport prix inégalable.
Experience from: 15 Dec 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very responsive website and fast, secure delivery

Site très réactif et livraison rapide et sécurisé
Experience from: 24 Jan 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 9 Feb 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fine.

Ras.
Experience from: 2 Mar 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect

_parfait
Experience from: 10 Feb 2023
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very efficient site.

Site très efficace.
Experience from: 20 Dec 2022
Originally published on cristel.com (fr)
A. A.
15 Mar 2023
Verified review
Collected and verified by Verified Reviews
continue!

continuez !
Experience from: 2 Feb 2023
Originally published on cristel.com (fr)