What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
The information is clear and precise. The products are as presented. This is not the first time I have ordered from this site and I really recommend it!

Les informations sont claires précises. Les produits sont conformes à ceux présentés. Ce n'est pas la première fois que je commande sur ce site et vraiment je le recommande!
Experience from: 5 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Site easy to use. A small delivery problem due to the carrier, resolved very efficiently and pleasantly by the Cristel team

Site facile à utiliser. Un petit problème de livraison dû au transporteur, résolu très efficacement et agréablement par l'équipe Cristel
Experience from: 16 Dec 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied

Très satisfaite
Experience from: 16 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
The teapot was very well received

La théière a beaucoup plu
Experience from: 13 Dec 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied with the overall service

Très satisfait du service général
Experience from: 22 Nov 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Top quality cookware, I recommend CRISTEL, a French brand!

des ustensiles de top qualité, je recommande CRISTEL, marque française!
Experience from: 13 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast, efficient and great product

Rapide, efficace et super produit
Experience from: 20 Dec 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast and very careful shipping, item very well protected from shocks. The ordered item, a saucepan, gives me complete satisfaction, moreover I plan to place a new order in the coming weeks.

Envoi rapide et très soigné, article fort bien protégé des chocs. L'article commandé, une casserole me donne entière satisfaction, d'ailleurs je prévois une nouvelle commande dans les semaines à venir.
Experience from: 2 Dec 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Simple, practical, clear, and effective.

Simple, pratique clair et efficace.
Experience from: 5 Jan 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Website that makes you want to buy

Site qui donne envie
Experience from: 25 Jan 2023
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Everything is well listed and explained, fast delivery

Tout est bien répertorié et expliqué, livraison rapide
Experience from: 8 Feb 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Reliable and punctual website

Site fiable et ponctuel
Experience from: 13 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Super kitchen utensils

Super ustensiles de cuisine
Experience from: 23 Dec 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Quality products with a fair price-quality ratio considering their durability.

Produits qualitatifs avec un rapport qualité/prix correct si on considère la durée de conservation.
Experience from: 4 Jan 2023
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Nothing to report, easy and complete access!

RAS accès facile, complet !
Experience from: 21 Dec 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Quite fast

Assez rapide
Experience from: 24 Jan 2023
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
pleasant site

site agréable
Experience from: 13 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Website OK, very good reception on the phone, received with a smile in their voice, products received OK

Site internet OK très bon accueil au téléphone, reçu avec le sourire dans la voix, réception des produits OK
Experience from: 13 Dec 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Everything is perfect

Tout est parfait
Experience from: 2 Feb 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Clear website, dimensions of the utensils are well detailed, practical for choosing unlike some of their competitors. Fast delivery and well-packaged parcel. Product that exudes quality, solidity, and beautiful finish. To be seen how it holds up over time.

Site clair, dimensions des ustensiles bien détaillées pratique pour choisir contrairement à certains de leurs concurrents. Livraison rapide et colis bien emballé. Produit qui respire la qualité, solidité et belle finition. A voir comment ça dure dans le temps ...
Experience from: 27 Feb 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team