What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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5 ★

A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Easy to use. The only difficulty is finding the right match with the lids. Perhaps offer them with the selection of pots, pans, or other

Facile d’utilisation. Seul difficulté trouver la bonne association avec les couvrants. Peut-être les proposer avec la sélection des casseroles, poêle ou autre
Experience from: 2 Nov 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Product conforms to the order and delivered on time.

produit conforme à la commande et livré dans les temps.
Experience from: 5 Jan 2023
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Clear site that is easy to navigate. Videos appreciated

Site clair où il est facile de naviguer. Vidéos appréciées
Experience from: 12 Jul 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good material, solid

Très bon matériel, solide
Experience from: 2 May 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good product, cooks quickly and evenly, true to Cristel quality The only downside is the price

Très bon produit cuisson rapide et homogène fidèle à la qualité Cristel Le seul bémol le prix
Experience from: 12 Oct 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
All Cristel products are of exceptional quality. The lifetime warranty is real even after 16 years. The only condition is correct use of the product. I recommend all the brand's products

Tous les produits Cristel sont d'une qualité exceptionnelle. La garantie à vie est réelle même après 16 ans. Seule condition l'utilisation correcte du produit. Je recommande l'ensemble des produits de la marque
Experience from: 27 Apr 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
The price of quality. We were tired of replacing our T.l cookware every 3 years. We paid the price for a lifetime guaranteed quality. Delivery very well packaged.

Le prix de la qualité. Nous en avions assez de remplacer notre batterie de cuisine T....l tous les 3 ans. On a mis le prix pour une qualité garantie à vie. Livraison très bien emballée.
Experience from: 9 Nov 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Super quality!

Super qualité !
Experience from: 19 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast and careful delivery.

Livraison rapide et soignée.
Experience from: 9 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast and quality delivery. Product as requested. Very good

Livraison rapide et de qualité. Produit conforme à ma demande. Très bien
Experience from: 1 Mar 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Website is very clear and simple to use. Quick order. Very satisfied with the website.

Site d'une grande clarté et simplicité d'utilisation. commande rapide. tres satisfaite du site.
Experience from: 6 Oct 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
speed, efficiency

rapidité, efficacité
Experience from: 17 Feb 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast delivery and in perfect condition (the box didn't have a single flaw, it was stapled). The products themselves are of very good quality and you feel like a private customer, which is very pleasing. I will order from Cristel again for future purchases.

Livraison rapide et dans un état parfait (le carton n'avait pas un seul défaut, il était agrafé...). Les produits en eux-mêmes sont de très bonnes qualités et on a l'impression d'être un client particulier ce qui fait très plaisir. Je recommanderai chez Cristel pour les prochaines commandes.
Experience from: 31 Oct 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
....

....
Experience from: 7 Nov 2022
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Ergonomic site, very neat packaging and fast delivery

Site ergonomique, emballage très soigné et livraison rapide
Experience from: 2 Jan 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent quality!

Excellente qualité!
Experience from: 6 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast delivery, products well protected and as described. In use, no issues, quality products! I recommend

Livraison rapide, produits bien protégés et conformes au descriptif. A l'utilisation aucun soucis, produits de qualité! Je recommande
Experience from: 17 Jan 2023
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Good, nothing to report

Bien, RAS
Experience from: 21 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
Great

Super
Experience from: 2 Jan 2023
Originally published on cristel.com (fr)
A. A.
17 Mar 2023
Verified review
Collected and verified by Verified Reviews
very clear and simple, easy to navigate

très clair et simple, on s'y retrouve
Experience from: 7 Feb 2023
Originally published on cristel.com (fr)