What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Great

Super
Experience from: 5 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
complete

complet
Experience from: 24 Jun 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
No problems with the order, delivery, or use.

Aucun problème ni à la commande ,ni à la livraison ,ni à l'usage.
Experience from: 15 Nov 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 24 Oct 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Clear website

site clair
Experience from: 2 Jan 2023
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very pleasant and ergonomic

Trés agréable et ergonomique
Experience from: 17 Aug 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very beautiful products. Not all made in France, but the quality is there everywhere.

Très beau produits. Pas tous fabriqués en France mais la qualité est partout au rendez-vous.
Experience from: 29 Aug 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
I only use Cristel equipment, which is proof that I am satisfied with it (Pots-Pans-Sauté pans and Pressure cooker).

Je n'utilise que du matériel Cristel c'est la preuve que j'en suis satisfaite (Casseroles-Poeles-Sauteuses et Autocuiseur .
Experience from: 20 Oct 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
well organized

bien organisè
Experience from: 29 Nov 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Good

Bien
Experience from: 19 Jul 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Beautiful merchandise of impeccable quality!

Belles marchandises d’une qualité irréprochable !
Experience from: 6 Sept 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good, no false notes on the site

Très bien aucune fausse notes du site
Experience from: 19 Apr 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
As expected

Conforme à mes attentes
Experience from: 12 Jan 2023
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Order received on time, well packaged, nothing to say!

Commande reçue dans les temps, bien emballée, rien à dire!!!
Experience from: 28 Oct 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Satisfied

Satisfaite
Experience from: 31 Oct 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Great

Super
Experience from: 29 Sept 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Functional website

Site fonctionnel
Experience from: 3 Jun 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Easy and clear website navigation, ultra-fast delivery times. Perfect!

Navigation sur le site facile et claire, délais de livraison ultra-rapide. Parfait !
Experience from: 17 Nov 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good quality

Très bonne qualité
Experience from: 19 Oct 2022
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Good

Bien
Experience from: 21 Mar 2022
Originally published on cristel.com (fr)