What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Pleasant and well-detailed website. Responsive customer service. Fast and careful delivery.

Site web agréable et bien détaillé. Service clientèle réactif. Livraison rapide et soignée.
Experience from: 6 Jul 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent products, very good quality

Produits excellents, très bonne qualité
Experience from: 30 May 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Impeccable delivery.

Livraison impeccable.
Experience from: 21 Nov 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Nothing to report

Rien à signaler
Experience from: 5 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
....

....
Experience from: 30 May 2022
Originally published on cristel.com (fr)
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Impeccable, quality products, well packaged.

Impeccable, des produits de qualités, bien emballés.
Experience from: 28 Nov 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Excellent product. To recommend

Excellent produit. A recommander
Experience from: 23 Sept 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 9 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Order shipped and delivered on time, nothing to say!

commande expédiée et livrée dans les délais rien à dire!
Experience from: 25 Oct 2022
Originally published on cristel.com (fr)
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Nothing to report, everything is ok!

RAS tout est ok !
Experience from: 17 Jun 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
very good

tres bon
Experience from: 27 Sept 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 29 Sept 2022
Originally published on cristel.com (fr)
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Products are well detailed on the website, easy to order, fast delivery, products very well packaged

Articles bien détaillés sur le site, commande facile à faire, livraison rapide, produits très bien emballés
Experience from: 21 Jul 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
easy order and fast, well-packaged delivery

commande facile et réception rapide et bien emballée
Experience from: 9 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
The products sold by Cristel are of great quality. They are very easy to maintain and their robustness is undeniable. I highly recommend them.

Les produits vendus par Cristel sont d'une grande qualité. L'entretien est très facile et la robustesse incontestable. Je recommande vivement.
Experience from: 16 Jan 2023
Originally published on cristel.com (fr)
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Everything top EXCEPT DELIVERY BY DPD Item delivered AT THE LAST MINUTE to a PICKUP POINT without SMS notification, only by email, hence prolonged waiting at home, frustration, forced travel, delayed use! DPD never again!

Tout top SAUF LA LIVRAISON PAR DPD Article livré AU DERNIER MOMENT en RELAIS COLIS sans avis par SMS, uniquement par courriel d’où attente prolongée au domicile, frustration, déplacement forcé, prise en main retardée ! DPD plus jamais !
Experience from: 8 Feb 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Madam, Thank you for taking the time to give us your feedback. Our transport service will contact you directly by email to discuss the delivery. Please check your inbox and your spam folder. The Cristel Team.
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Quality is there

Qualité au rendez-vous
Experience from: 20 Feb 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast and reliable

Rapide et fiable
Experience from: 15 Feb 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
complete

complet
Experience from: 7 Sept 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
18 Mar 2023
Verified review
Collected and verified by Verified Reviews
Superb handles, design and colors. Order arrived on time. I recommend this brand

Superbes poignées, design et couleurs. Commande arrivée dans les temps. Je recommande cette marque
Experience from: 20 Sept 2022
Originally published on cristel.com (fr)