What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Perfect

Partfait
Experience from: 7 Mar 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very clear, precise, and easy-to-use site

Site très clair, précis et facile à utiliser
Experience from: 2 Jan 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Website navigation is very easy. Order was correct and received very quickly. Impeccable

Navigation sur le site très facile. Commande conforme et reçue très rapidement. Impeccable
Experience from: 4 Jan 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 27 Feb 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Fast delivery and very satisfied with the pans received

Livraison rapide et très satisfaite des casseroles reçus
Experience from: 2 Mar 2023
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Easy, practical, and efficient, no worries, I recommend it.

Facile, pratique et efficace, aucun souci je recommande.
Experience from: 20 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Nothing to report.

RAS.
Experience from: 15 Feb 2023
Originally published on cristel.com (fr)
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Satisfaction from order to delivery: speed, impeccable packaging, and high-end utensils. I will return to this site. Well done for your professionalism.

Satisfaction de la commande à la livraison : rapidité , emballage irréprochable et ustensiles haut de gamme ... Je reviendrai vers ce site . Bravo pour votre professionnalisme.
Experience from: 27 Feb 2023
Originally published on cristel.com (fr)
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Order as expected and delivered very quickly

Commande conforme à mes attentes et livrée très rapidement
Experience from: 19 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
No problem

Pas de problème
Experience from: 19 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our website. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Nothing to report

Rien à signaler
Experience from: 9 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good.

Très bien.
Experience from: 16 Mar 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

tres bien
Experience from: 23 Aug 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
The Cristel range is really great. I have a lot of pots and pans, almost the entire range, it's ideal.

La gamme cristel est vraiment top. J ai bcp de casseroles presque toute la gamme c est l idéal
Experience from: 26 Apr 2022
Originally published on cristel.com (fr)
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
No comments to make about the site, the order, the shipping, and the reception

Aucune remarque à faire sur le site, la commande, l'envoi et la réception
Experience from: 23 Nov 2022
Originally published on cristel.com (fr)
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Impeccable service!

Service irréprochable !
Experience from: 2 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Easy, no problem

Facile pas de problème
Experience from: 30 Nov 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Great delivery

Super livraison
Experience from: 12 Apr 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good quality at a very good price!

Tres bonne qualité à très bon prix !
Experience from: 7 Dec 2022
Originally published on cristel.com (fr)
A. A.
20 Mar 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 8 Dec 2022
Originally published on cristel.com (fr)
Reply from cristel.com (fr)

Hello, Thank you for taking the time to review your visit to our site. We are very happy to see that everything went well. See you soon, The CRISTEL Team