What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3373 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 373 reviews since 14/03/2023

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4.8

Based on 1 038 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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5 ★

A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
Clear site, with all the necessary information

Site clair, avec toutes les informations nécessaires
Experience from: 3 May 2023
Originally published on cristel.com (fr)
A. A.
10 May 2023
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Collected and verified by Verified Reviews
very good service perfect packaging

très bon service emballage parfait
Experience from: 3 May 2023
Originally published on cristel.com (fr)
A. A.
9 May 2023
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Collected and verified by Verified Reviews
Very beautiful pots and pans, very efficient

Très belles casseroles et poelles, très efficaces
Experience from: 2 May 2023
Originally published on cristel.com (fr)
A. A.
9 May 2023
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Easy to navigate, clear website

Faculté de navigation, site clair
Experience from: 2 May 2023
Originally published on cristel.com (fr)
A. A.
8 May 2023
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Collected and verified by Verified Reviews
Very good. Top responsiveness!

Très bien. Réactivité au top !
Experience from: 28 Apr 2023
Originally published on cristel.com (fr)
A. A.
7 May 2023
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Pots and pans with fabulous design and perfect for use and storage

Des casseroles avec fabuleux design et d'un usage et rangement parfait
Experience from: 25 Apr 2023
Originally published on cristel.com (fr)
A. A.
6 May 2023
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Overall satisfaction

Satisfaction globale
Experience from: 2 Jan 2023
Originally published on cristel.com (fr)
A. A.
5 May 2023
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rasx&

rasx&
Experience from: 24 Apr 2023
Originally published on cristel.com (fr)
A. A.
2 May 2023
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Perfect

Parfait
Experience from: 25 Apr 2023
Originally published on cristel.com (fr)
A. A.
2 May 2023
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Collected and verified by Verified Reviews
Perfect packaging, received within the announced deadlines.

emballage parfait, reçu dans les délais annoncés.
Experience from: 25 Apr 2023
Originally published on cristel.com (fr)
A. A.
2 May 2023
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Perfect

Parfait
Experience from: 25 Apr 2023
Originally published on cristel.com (fr)
A. A.
2 May 2023
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 25 Apr 2023
Originally published on cristel.com (fr)
A. A.
1 May 2023
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Collected and verified by Verified Reviews
👌🏻Just perfect, my order and my delivery, so it goes without saying that I am amply satisfied, thank you 🤝🏻.

👌🏻Juste parfait ma commande ainsi que ma livraison donc il va sans dire que je suis amplement satisfait merci 🤝🏻.
Experience from: 24 Apr 2023
Originally published on cristel.com (fr)
A. A.
1 May 2023
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Collected and verified by Verified Reviews
Pleasant site, good navigation, and explanations that are easy to find. Delivery in 3 days as indicated at the time of order.

Site agréable bonne navigation et des explications faciles à trouver. Livraison en 3 jours comme indiqué à la commande.
Experience from: 24 Apr 2023
Originally published on cristel.com (fr)
A. A.
29 Apr 2023
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Practical site

Site pratique
Experience from: 18 Apr 2023
Originally published on cristel.com (fr)
A. A.
28 Apr 2023
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Very professional equipment Order delivered very quickly Top notch 👏🏼

Matériel très pro Commande livrée très rapidement Au top 👏🏼
Experience from: 21 Apr 2023
Originally published on cristel.com (fr)
A. A.
26 Apr 2023
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Product meets my expectations

Produit égal à mes attentes
Experience from: 13 Apr 2023
Originally published on cristel.com (fr)
A. A.
25 Apr 2023
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Collected and verified by Verified Reviews
I am very satisfied with my order. The product corresponds well to what is indicated on the site.

Je suis très satisfaite de ma commande. Le produit correspond bien à ce qui est indiqué sur le site.
Experience from: 18 Apr 2023
Originally published on cristel.com (fr)
A. A.
25 Apr 2023
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Collected and verified by Verified Reviews
Very good quality, intuitive website

Très bonne qualité, site intuitif
Experience from: 18 Apr 2023
Originally published on cristel.com (fr)
A. A.
24 Apr 2023
Verified review
Collected and verified by Verified Reviews
Very good, we are satisfied with our purchase

Très bien on est satisfait de notre achat
Experience from: 12 Apr 2023
Originally published on cristel.com (fr)