What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3373 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 373 reviews since 14/03/2023

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4.8

Based on 1 038 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Order and delivery services very efficient: effective and fast. Having needed clarification regarding the preparation of my order, I spoke with a welcoming, remarkably friendly, and very professional person online. THANK YOU

Services commande et livraison très performants : efficace et rapide . Ayant eubbesoin de précisions concernant l’élaboration de ma commande j’ai eu en ligne une personne accueillante, remarquablement aimable et très professionnelle MERCI
Experience from: 17 Aug 2023
Originally published on cristel.com (fr)
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Fast delivery; top products!

livraison rapide;produits au top !
Experience from: 17 Aug 2023
Originally published on cristel.com (fr)
A. A.
23 Aug 2023
Verified review
Collected and verified by Verified Reviews
excellent service

excellent service
Experience from: 16 Aug 2023
Originally published on cristel.com (fr)
A. A.
23 Aug 2023
Verified review
Collected and verified by Verified Reviews
I know the quality of Christel products. I wanted to complete the series.

je connais la qualité des produits Christel .Je souhaitais compléter la série .
Experience from: 16 Aug 2023
Originally published on cristel.com (fr)
A. A.
23 Aug 2023
Verified review
Collected and verified by Verified Reviews
Nothing to report

Rien à signaler
Experience from: 16 Aug 2023
Originally published on cristel.com (fr)
A. A.
23 Aug 2023
Verified review
Collected and verified by Verified Reviews
Easy site for searching for different products

site facile pour faire les recherches des différents produits
Experience from: 16 Aug 2023
Originally published on cristel.com (fr)
A. A.
10 Aug 2023
Verified review
Collected and verified by Verified Reviews
Very user-friendly website. You can easily find what you're looking for.

Site très ergonomique. On trouve facilement ce que l'on cherche.
Experience from: 21 Jul 2023
Originally published on cristel.com (fr)
A. A.
31 Jul 2023
Verified review
Collected and verified by Verified Reviews
conforms

conforme
Experience from: 5 Jul 2023
Originally published on cristel.com (fr)
A. A.
29 Jul 2023
Verified review
Collected and verified by Verified Reviews
Quite well made

Plutôt bien fait
Experience from: 18 Jul 2023
Originally published on cristel.com (fr)
A. A.
29 Jul 2023
Verified review
Collected and verified by Verified Reviews
Detailed information, particularly on the technical quality of the products in the catalog.

Informations détaillées, notamment sur la qualité technique des produits du catalogue.
Experience from: 21 Jul 2023
Originally published on cristel.com (fr)
A. A.
29 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very fast order and delivery

Commande et livraison très rapide
Experience from: 21 Jul 2023
Originally published on cristel.com (fr)
A. A.
25 Jul 2023
Verified review
Collected and verified by Verified Reviews
Fast and as ordered. The re-coatable pans are of excellent quality.

rapide et conforme à a commande. Les poèles rechapables sont d'excellente qualité.
Experience from: 18 Jul 2023
Originally published on cristel.com (fr)
A. A.
25 Jul 2023
Verified review
Collected and verified by Verified Reviews
Fast and efficient. The brand remains a benchmark in culinary equipment. We've loved it for 3 generations.

Rapide et efficace. La marque demeure une référence dans l'équipement culinaire. Nous adorons depuis 3 générations.
Experience from: 18 Jul 2023
Originally published on cristel.com (fr)
A. A.
25 Jul 2023
Verified review
Collected and verified by Verified Reviews
Everything is as expected

Tout est comme attendu
Experience from: 18 Jul 2023
Originally published on cristel.com (fr)
A. A.
22 Jul 2023
Verified review
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This one suits me

celui-ci me convient
Experience from: 13 Jul 2023
Originally published on cristel.com (fr)
A. A.
18 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very good

tres bien
Experience from: 4 Jul 2023
Originally published on cristel.com (fr)
A. A.
15 Jul 2023
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 4 Jul 2023
Originally published on cristel.com (fr)
A. A.
12 Jul 2023
Verified review
Collected and verified by Verified Reviews
Clear and precise. Selections offered at the time of purchase mean you don't forget accessories

Clair et précis. Sélections proposées au moment de l'achat permet de ne pas oublier les accessoires
Experience from: 4 Jul 2023
Originally published on cristel.com (fr)
A. A.
12 Jul 2023
Verified review
Collected and verified by Verified Reviews
Not satisfied with a product that does not meet my expectations. (Paper towel holder).

Pas satisfait d’un produit qui ne correspond pas à ce que je souhaiterais. (Dérouleur papier.
Experience from: 5 Jul 2023
Originally published on cristel.com (fr)
A. A.
11 Jul 2023
Verified review
Collected and verified by Verified Reviews
Excellent quality products. The pans and pots are resistant, heat up quickly, and don't stick. Easy to clean. All made in France. Nothing to complain about!

Produits d'excellente qualité. Les poêles et les casseroles sont résistantes, chauffent vite et n'attachent pas. Facile à nettoyer. Le tout fabriqué en France... Rien à redire !
Experience from: 4 Jul 2023
Originally published on cristel.com (fr)