What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
23 Nov 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 16 Nov 2023
Originally published on cristel.com (fr)
A. A.
23 Nov 2023
Verified review
Collected and verified by Verified Reviews
Quality material that you will keep for a lifetime.

matériel de qualité qu'on gardera toute sa vie.
Experience from: 16 Nov 2023
Originally published on cristel.com (fr)
A. A.
23 Nov 2023
Verified review
Collected and verified by Verified Reviews
Very good, meets my expectations, I recommend it!

Très bien, conforme à mes attentes, je recommande !
Experience from: 13 Nov 2023
Originally published on cristel.com (fr)
A. A.
22 Nov 2023
Verified review
Collected and verified by Verified Reviews
The website is very well done.

Le site est très bien fait.
Experience from: 15 Nov 2023
Originally published on cristel.com (fr)
A. A.
22 Nov 2023
Verified review
Collected and verified by Verified Reviews
No problem, fast delivery and particularly well-packaged parcel

Aucun problème, livraison rapide et colis particulièrement bien emballé
Experience from: 14 Nov 2023
Originally published on cristel.com (fr)
A. A.
22 Nov 2023
Verified review
Collected and verified by Verified Reviews
Order placed very smoothly, ultra-fast delivery time and protective packaging.

Commande très bien passée, délai ultra rapide de livraison et emballage protecteur.
Experience from: 9 Nov 2023
Originally published on cristel.com (fr)
A. A.
22 Nov 2023
Verified review
Collected and verified by Verified Reviews
Fast delivery!

Livraison rapide !
Experience from: 13 Nov 2023
Originally published on cristel.com (fr)
A. A.
22 Nov 2023
Verified review
Collected and verified by Verified Reviews
The website is very comprehensive, navigation is crystal clear. The videos are much appreciated and are even becoming essential.

Le site est très complet, la navigation est limpide. Les vidéos sont bien appréciées et deviennent même indispensables.
Experience from: 14 Nov 2023
Originally published on cristel.com (fr)
A. A.
22 Nov 2023
Verified review
Collected and verified by Verified Reviews
Fluid and fast

fluide et rapide
Experience from: 15 Nov 2023
Originally published on cristel.com (fr)
A. A.
22 Nov 2023
Verified review
Collected and verified by Verified Reviews
Excellent!

Eccellentissime !
Experience from: 15 Nov 2023
Originally published on cristel.com (fr)
A. A.
22 Nov 2023
Verified review
Collected and verified by Verified Reviews
Clear website. It would be helpful to mention the color of the handles (beech, olive, walnut) in addition to the photo for people like me who have trouble distinguishing colors on screen. I did receive the beech ones I was hoping for, but there was very little difference on screen between beech & olive.

Site clair. Juste il faudrait mentionner la couleur des poignées (hêtre, olivier,noyer...) en plus de la photo pour les personnes comme moi qui discriminent mal les couleurs sur écran. J'ai bien reçu celles, hêtre, que j'espérais mais peu de différence à l'écran entre hêtre & olivier
Experience from: 15 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
Fast delivery and quality product as always at Cristel

Livraison rapide et produit de qualité comme toujours chez Cristel
Experience from: 14 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
Super professional! Order processed quickly and on time, customer service was highly responsive when I had a question, super quality products and well packaged.

Super pro ! Commande traitée rapidement et dans les délais, service client hyper réactif lorsque j'ai eu une question, produits de super qualité et bien emballés.
Experience from: 14 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
You quickly find what you are looking for, the site is clear.

On trouve rapidement ceux que l'on recherche le site est clair/
Experience from: 8 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
Everything is very good!

Tout est très bien !
Experience from: 13 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
Nothing more to say, simple and effective

Rien à dire de plus, simple et efficace
Experience from: 14 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
During the Made in France trade show, I took the opportunity to buy items from the CRISTEL brand. I was very well received and the shipment of items was processed quickly in appropriate packaging. I thank the sales team very much. I recommend this brand.

Lors du Salon Made in France, j'ai profité de cette occasion pour acheter des articles de la marque CRISTEL. J'ai très bien été reçu et l'envoi des articles a été traité rapidement dans un emballage approprié. Je remercie beaucoup l'équipe commerciale. Je recommande cette marque.
Experience from: 13 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
Very clear site. Fast shipping. Perfect

Site très clair. Envoi rapide. Parfait
Experience from: 14 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
Website navigation is very easy, very fast for delivery to the pickup point.

navigation sur le site très facile, très rapide pour la livraison au point relais.
Experience from: 14 Nov 2023
Originally published on cristel.com (fr)
A. A.
21 Nov 2023
Verified review
Collected and verified by Verified Reviews
I recommend

je recommande
Experience from: 13 Nov 2023
Originally published on cristel.com (fr)