What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Simply perfect in every way!

Juste parfait en tout !
Experience from: 28 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 23 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Clear and easy to use

Clair et facile d'utilisation
Experience from: 28 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Site very well done. Easy to access, explanations very readable

Site très bien réalisé. Facilité d’accès explications bien lisible
Experience from: 21 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Received quickly and perfectly well packaged. However, after the purchase, we are still waiting for confirmation that our order is well registered with an estimated delivery time. For the rest, we are very happy.

Reçu rapidement et parfaitement bien emballé. Par contre, après l’achat nous restons en attente de confirmation que notre commande est bien enregistrée avec un délai de livraison estimatif. Pour le reste, nous sommes très content.
Experience from: 28 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Very good, impeccable service, careful and attentive. I recommend!

Très bien, service impeccable, soigneux et attentif. Je recommande !
Experience from: 23 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
everything is ok

tout est ok
Experience from: 23 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Xxxx

Xxxx
Experience from: 28 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 28 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Delivery within the deadline, well packaged, consistent with the description.

livraison dans les délais, bien emballé, conforme à la description.
Experience from: 28 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Fast and perfect delivery 👍

Livraison rapide et parfaite 👍
Experience from: 22 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Several possible choices, high quality for all products

Plusieurs choix possible, haute qualité pour tous les produits
Experience from: 22 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Fast delivery and good quality pans.

Livraison rapide et poêles de bonne qualité.
Experience from: 27 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Easy to navigate. Clear labels

facile de s'y retrouver. Libellés clairs
Experience from: 15 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Very simple site, fast and compliant delivery.

Site très simple, livraison rapide et conforme.
Experience from: 16 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Easy-to-use site, fast shipping.

Site facile à utiliser, envoi rapide.
Experience from: 20 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Very serious company that quickly responds to special requests, especially for product returns

Société très sérieuse qui répond rapidement aux demandes particulières notamment pour les retours de produits
Experience from: 20 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Very good, impeccable service and shipping, careful and attentive, I recommend

Très bien, service et envoi impeccable, soigneux et attentif,je recommande
Experience from: 20 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Technical information on the composition of highly appreciated stainless steel pans, including the absence of carcinogenic materials.

Informations techniques sur la composition des poêles inox très appréciées, dont l'absence de matière cancérogène.
Experience from: 21 Nov 2023
Originally published on cristel.com (fr)
A. A.
5 Dec 2023
Verified review
Collected and verified by Verified Reviews
Easy to navigate

FACILE DE NAVIGATION
Experience from: 15 Nov 2023
Originally published on cristel.com (fr)