What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
8 Feb 2024
Verified review
Collected and verified by Verified Reviews
Expensive but professional equipment, it's worth buying. Easy and fast ordering. 3 saucepans, all very well packaged. I recommend this brand.

Cher mais materiel pro , ça vaut le coup d'acheter. Commande facile et rapide. 3 casserolles le tout tres bien emballé .je recommande cette marque.
Experience from: 24 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Professional equipment, excellent quality. Tired of buying expensive equipment that turns out to be toxic with dubious or even toxic non-stick coatings. The price is a bit steep, but it's for life. I highly recommend it.

Du matériel de pro, excellente qualité, fatigué d'acheter du matériel cher et qui s'avère toxique avec des revêtements antiadhesifs douteux voir toxiques. ça pique un peu au niveau prix mais c'est pour la vie, je recommande fortement
Experience from: 19 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Nothing to say, you can find what you're looking for

Rien à dire on trouve ce qu'on recherche
Experience from: 22 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very good products. Fast delivery.

Très bons produits. Livraison rapide.
Experience from: 22 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 23 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Excellent

Excellent
Experience from: 22 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very good, I recommend it!

Très bien,je recommande!
Experience from: 19 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 22 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
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Top-notch!

Au top !
Experience from: 24 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Perfect
Experience from: 23 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
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Product meets my expectations Fast delivery

Produit conforme à mes attentes Délai rapide
Experience from: 24 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Quality products that last over time with a guarantee

Des produits de qualité qui durent dans le temps avec une garantie
Experience from: 19 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
The website is very well designed and pleasant, the products are superb and high quality. Order received well!

Le site est très bien conçu et agréable, les produits superbes et de qualité. Commande bien reçue!
Experience from: 19 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
No problems to report. Fast delivery.

Aucun problème à signaler. Livraison rapide.
Experience from: 22 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
I've already placed several orders and I'm continuing to do so, so everything is going well and the utensils are top-notch.

J ai déjà passé plusieurs commandes et je continue fonc c est que tout se passe bien et que lus ustensiles sont su top
Experience from: 19 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 18 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 17 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
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Great, it's great

Ras il est super
Experience from: 19 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Nothing to report, very good.

RAS TVB
Experience from: 19 Jan 2024
Originally published on cristel.com (fr)
A. A.
31 Jan 2024
Verified review
Collected and verified by Verified Reviews
Overall the site is very good, it's just a shame that quite a few products are out of stock (surely a victim of its success)

Dans l'ensemble le site est très bien, il est juste dommage d'avoir pas mal de produit en rupture (surement victime de son succès)
Experience from: 16 Jan 2024
Originally published on cristel.com (fr)