What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Quality products, well-managed stock, and fast delivery.

des produits de qualité , un stock bien géré et une livraison rapide .
Experience from: 6 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Service meets my expectations, clear product descriptions

Service conforme à mon attente, description claire des produits
Experience from: 8 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 31 Jan 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Very pleasant site. easy to access.

Site très agréable. facile d'accès.
Experience from: 7 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Quality products that clean well. They retain heat well. I am delighted

Produits de qualité, qui se nettoient bien. Gardent bien le chaud. Je suis ravie
Experience from: 6 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
I'm not an internet pro, but I easily found the products I needed and ordered them. The delivery was also flawless. Moreover, I am very satisfied with the products. Nothing to say.

Je ne suis pas une pro d’internet mais je suis arrivé facilement à trouver les produits dont j'avais besoin et à les commander. La livraison était également nickel. De plus je suis très satisfaite des produits....rien à dire.
Experience from: 5 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Perfect. Fast. As usual.

Parfait. Rapide. Comme d’habitude.
Experience from: 9 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Very very good. Could be more impactful!

Tres tres bien. Pourrair etre plus percutanr !
Experience from: 1 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Very professional.

Très professionnel.
Experience from: 6 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
DELIGHTED with my purchases. Purchase, delivery, deadlines, product quality, everything is perfect.

R A V I E de mes achat. Achat, livraison, délais, qualité du produit, tout est parfait.
Experience from: 8 Feb 2024
Originally published on cristel.com (fr)
A. A.
17 Feb 2024
Verified review
Collected and verified by Verified Reviews
Perfect!

Impec !
Experience from: 6 Feb 2024
Originally published on cristel.com (fr)
A. A.
9 Feb 2024
Verified review
Collected and verified by Verified Reviews
20 out of 20! Everything very good: good advice on the phone, easy ordering on the Cristel website, speed of delivery, well-secured package.

20 sur 20 ! Tout très bien : bons conseils au téléphone, facilité commande sur le site Cristel, rapidité de livraison, colis bien sécurisé.
Experience from: 2 Feb 2024
Originally published on cristel.com (fr)
A. A.
9 Feb 2024
Verified review
Collected and verified by Verified Reviews
I appreciate the quality of the service and the seriousness of this company. Thank you.

j'apprécie la qualité du service et le sérieux de cette maison. Merci.
Experience from: 1 Feb 2024
Originally published on cristel.com (fr)
A. A.
9 Feb 2024
Verified review
Collected and verified by Verified Reviews
Package received without any problems.

Colis reçu sans problème.
Experience from: 2 Feb 2024
Originally published on cristel.com (fr)
A. A.
8 Feb 2024
Verified review
Collected and verified by Verified Reviews
Nothing to complain about, easy to use, fast delivery and quality products.

Rien à redire, facile d’usage, livraison rapide et produits de qualités.
Experience from: 1 Feb 2024
Originally published on cristel.com (fr)
A. A.
8 Feb 2024
Verified review
Collected and verified by Verified Reviews
Very pleasant site, easy to use. Fast delivery.

Site très agréable, facile à utiliser. Livraison rapide.
Experience from: 1 Feb 2024
Originally published on cristel.com (fr)
A. A.
8 Feb 2024
Verified review
Collected and verified by Verified Reviews
Serious company. Sales department is attentive and responsive. The products are well packaged and the chosen transport provider is very professional. First order with CRISTEL very positive.

Maison sérieuse. Service commercial à l'écoute et réactif. Les produits sont bien emballés et le prestataire choisi pour le transport est très professionnel. Première commande chez CRISTEL très positive.
Experience from: 1 Feb 2024
Originally published on cristel.com (fr)
A. A.
8 Feb 2024
Verified review
Collected and verified by Verified Reviews
Excellent quality material, finally an item for life

matériel d'excellente qualité, enfin un objet pour la vie
Experience from: 30 Jan 2024
Originally published on cristel.com (fr)
A. A.
8 Feb 2024
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Very fast delivery

Livraison très rapide
Experience from: 31 Jan 2024
Originally published on cristel.com (fr)
A. A.
8 Feb 2024
Verified review
Collected and verified by Verified Reviews
As described and fast delivery

Conforme au descriptif et livraison rapide
Experience from: 31 Jan 2024
Originally published on cristel.com (fr)