What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
13 Apr 2024
Verified review
Collected and verified by Verified Reviews
Website meets the expected standard

Site conforme au standard attendu
Experience from: 9 Feb 2024
Originally published on cristel.com (fr)
A. A.
4 Apr 2024
Verified review
Collected and verified by Verified Reviews
Easy and pleasant Watch out for the payment system, bug with Chrome and financial restrictions, I went through Firefox, it works

Facile et agréable Attention au système de paiment, bug avec Chrome et les restriction financières, e suis passé par Firefox, ca marche
Experience from: 28 Mar 2024
Originally published on cristel.com (fr)
A. A.
2 Apr 2024
Verified review
Collected and verified by Verified Reviews
Fast delivery

Livraison rapide
Experience from: 26 Mar 2024
Originally published on cristel.com (fr)
A. A.
1 Apr 2024
Verified review
Collected and verified by Verified Reviews
Good

Bien
Experience from: 19 Mar 2024
Originally published on cristel.com (fr)
A. A.
1 Apr 2024
Verified review
Collected and verified by Verified Reviews
ok good

ok bon
Experience from: 25 Mar 2024
Originally published on cristel.com (fr)
A. A.
29 Mar 2024
Verified review
Collected and verified by Verified Reviews
Very clear and fluid

Très clair et fluide
Experience from: 18 Mar 2024
Originally published on cristel.com (fr)
A. A.
29 Mar 2024
Verified review
Collected and verified by Verified Reviews
Clear website. All the desired information is present.

Site clair. Toutes les infos souhaitées sont présentes.
Experience from: 18 Mar 2024
Originally published on cristel.com (fr)
A. A.
28 Mar 2024
Verified review
Collected and verified by Verified Reviews
Site easily accessible after thinking about placing an order, fast delivery and turnaround time.

site accessible assez facilement après réflexion pour passer commande, livraison et délai rapide.
Experience from: 14 Mar 2024
Originally published on cristel.com (fr)
A. A.
27 Mar 2024
Verified review
Collected and verified by Verified Reviews
Order delivered to the pickup point within 48 hours, very good

commande livrée sous 48 h dans le point relai, très bien
Experience from: 20 Mar 2024
Originally published on cristel.com (fr)
A. A.
27 Mar 2024
Verified review
Collected and verified by Verified Reviews
Very well-designed site

Site trés bien conçu
Experience from: 20 Mar 2024
Originally published on cristel.com (fr)
A. A.
27 Mar 2024
Verified review
Collected and verified by Verified Reviews
Easy ordering and very fast delivery

prise de commande facile et livraison très rapide
Experience from: 20 Mar 2024
Originally published on cristel.com (fr)
A. A.
27 Mar 2024
Verified review
Collected and verified by Verified Reviews
Customer service is attentive and very responsive

Service commercial à l’écoute et très réactif
Experience from: 20 Mar 2024
Originally published on cristel.com (fr)
A. A.
27 Mar 2024
Verified review
Collected and verified by Verified Reviews
claiur

claiur
Experience from: 20 Mar 2024
Originally published on cristel.com (fr)
A. A.
27 Mar 2024
Verified review
Collected and verified by Verified Reviews
A very beautiful product catalog, but sometimes difficult to navigate (a pot is called a saucepan when its diameter changes!).

Un catalogue produit très beau mais parfois difficile à parcourir (une casserole s'appelle fait-tout quand elle change de diamètre !!!
Experience from: 20 Mar 2024
Originally published on cristel.com (fr)
A. A.
27 Mar 2024
Verified review
Collected and verified by Verified Reviews
I've had Cristel pots and pans for decades, and I'm extremely satisfied with them.

J'ai des casseroles Cristel depuis des décennies, et j'en suis hyper satisfaite.
Experience from: 20 Mar 2024
Originally published on cristel.com (fr)
A. A.
26 Mar 2024
Verified review
Collected and verified by Verified Reviews
Well-organized site, you can find all the product information easily.

Site bien agencé, on retrouve toutes les infos sur les produits sans difficulté.
Experience from: 18 Mar 2024
Originally published on cristel.com (fr)
A. A.
25 Mar 2024
Verified review
Collected and verified by Verified Reviews
Super customer service, ultra-professional, precise, and pleasant!

Super service client, ultra professionnel, précis et agréable !
Experience from: 14 Feb 2024
Originally published on cristel.com (fr)
A. A.
25 Mar 2024
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 18 Mar 2024
Originally published on cristel.com (fr)
A. A.
23 Mar 2024
Verified review
Collected and verified by Verified Reviews
Complete satisfaction in all areas of use of the site.

Pleine satisfaction dans tous les domaines d'utilisation du site.
Experience from: 12 Mar 2024
Originally published on cristel.com (fr)
A. A.
23 Mar 2024
Verified review
Collected and verified by Verified Reviews
Thank you for tracking the order and for sending back the products in the correct sizes that right dimensions

Merci pour le suivi de la commande et le renvoi des produits aux bonnes dimensions
Experience from: 1 Mar 2024
Originally published on cristel.com (fr)