What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
20 Apr 2024
Verified review
Collected and verified by Verified Reviews
Very good. Responsiveness professionalism

Très bien. Réactivité professionnalisme
Experience from: 9 Apr 2024
Originally published on cristel.com (fr)
A. A.
19 Apr 2024
Verified review
Collected and verified by Verified Reviews
Very easy and pleasant navigation.

Navigation très facile et agréable.
Experience from: 12 Apr 2024
Originally published on cristel.com (fr)
A. A.
19 Apr 2024
Verified review
Collected and verified by Verified Reviews
The site is user-friendly and has nice recipes. Very fast delivery

Le site est convivial et un plus des recettes sympas. Livraison très rapide
Experience from: 12 Apr 2024
Originally published on cristel.com (fr)
A. A.
19 Apr 2024
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 12 Apr 2024
Originally published on cristel.com (fr)
A. A.
18 Apr 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 11 Apr 2024
Originally published on cristel.com (fr)
A. A.
18 Apr 2024
Verified review
Collected and verified by Verified Reviews
accessible and clear

accessible et claire
Experience from: 11 Apr 2024
Originally published on cristel.com (fr)
A. A.
18 Apr 2024
Verified review
Collected and verified by Verified Reviews
No problem ordering. My delivery took place a few days later. Very good

Aucun problème pour commander. Ma livraison a eu lieu peu de jours après. Très bien
Experience from: 11 Apr 2024
Originally published on cristel.com (fr)
A. A.
18 Apr 2024
Verified review
Collected and verified by Verified Reviews
Speed of order processing, in the service of Christel quality: a flawless performance all along the line.

Rapidité du traitement de la commande, au service de la qualité Christel : un sans faute sur toute la ligne.
Experience from: 9 Apr 2024
Originally published on cristel.com (fr)
A. A.
17 Apr 2024
Verified review
Collected and verified by Verified Reviews
Everything is perfect, the site is well done, you can find your way around quickly

Tout est parfait, le site est bien fait, on s'y retrouve vite
Experience from: 10 Apr 2024
Originally published on cristel.com (fr)
A. A.
17 Apr 2024
Verified review
Collected and verified by Verified Reviews
Quality product.

Produit de qualité.
Experience from: 10 Apr 2024
Originally published on cristel.com (fr)
A. A.
16 Apr 2024
Verified review
Collected and verified by Verified Reviews
Excellent purchase, as expected.

Excellent achat conforme à notre attentxe.
Experience from: 9 Apr 2024
Originally published on cristel.com (fr)
A. A.
16 Apr 2024
Verified review
Collected and verified by Verified Reviews
Easy to order, careful delivery

Commande facile à passer, livraison soignée
Experience from: 9 Apr 2024
Originally published on cristel.com (fr)
A. A.
15 Apr 2024
Verified review
Collected and verified by Verified Reviews
Very beautiful saucepans. Very competitive prices on the Cristel website. Super fast delivery.

Tres belles casseroles. Prix sur le site Cristel très competitif. Livraison hyper rapide.
Experience from: 28 Mar 2024
Originally published on cristel.com (fr)
A. A.
15 Apr 2024
Verified review
Collected and verified by Verified Reviews
Nothing to complain about. Fast order. As described. Beautiful products. I had to deal with customer service because of a mistake on my part with an order. Order cancelled and refunded within 48 hours. Top

Rien à redire. Commande rapide. Conforme. Beaux produits. J’ai eu affaire au service clientèle car erreur de ma part sur une commande. Commande annulée et remboursée dans les 48h. Top
Experience from: 8 Apr 2024
Originally published on cristel.com (fr)
A. A.
13 Apr 2024
Verified review
Collected and verified by Verified Reviews
Always great quality, well done Zero points for DPD PREDICT, package left at the door even though we were home! No message from DPD, luckily no thief

Toujours une super qualité, bravo Un zéro pointé à DPD PREDICT, colis laissé devant la porte alors que nous étions à la maison !!! aucun message de DPD, pas de voleur heureusement
Experience from: 2 Apr 2024
Originally published on cristel.com (fr)
A. A.
13 Apr 2024
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Collected and verified by Verified Reviews
Shipping time respected

Délai d’expédition respecté
Experience from: 5 Apr 2024
Originally published on cristel.com (fr)
A. A.
13 Apr 2024
Verified review
Collected and verified by Verified Reviews
Simple navigation on the site, lots of details on each item. Order shipped quickly. Careful packaging. Very satisfied.

Navigation sur le site simple, beaucoup de détails sur chaque article. Commande expédiée rapidement. Colis soigné. Très satisfaite.
Experience from: 3 Apr 2024
Originally published on cristel.com (fr)
A. A.
13 Apr 2024
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Collected and verified by Verified Reviews
TOP items, fast delivery and in very good condition.

Articles TOP, livraison rapide et en très bon état.
Experience from: 2 Apr 2024
Originally published on cristel.com (fr)
A. A.
13 Apr 2024
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Clear site and quite compliant in its use.

Site clair et assez conforme dans l'utilisation.
Experience from: 29 Mar 2024
Originally published on cristel.com (fr)
A. A.
13 Apr 2024
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Experience from: 26 Mar 2024
Originally published on cristel.com (fr)